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Sanctions Compliance Support

Sanctions Compliance Support

Expedia GroupSpringfield, MO, US
30+ days ago
Job type
  • Full-time
Job description

Sanctions Compliance Support

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

The Sanction Operations team is a key part of the Expedia Fraud and Risk team within the Book to Trip division of Expedia Group. The team is responsible for the day-to-day activities related to Expedia's sanction compliance program across all products, brands, and lines of business. In this role, your ability to think outside the box, identify and solve problems, and conduct thorough investigations will be fundamental to helping Expedia stay compliant while ensuring a positive experience for our customers and partners.

In this role you will :

  • Support the team in identifying and resolving potential sanctions compliance risks ensuring Expedia Groups compliance and maintaining a safe travel environment
  • Interact via email with our customers and partners, ensuring a frictionless experience during the sanctions screening process
  • Continue to grow in skill and understanding of sanctions compliance best practices
  • Be confident in making instinctual decisions with little or no supervision while adhering to required standards

Experience and qualifications :

  • Knowledge and experience in banking operations or other regulated industries preferred
  • Experience in Salesforce or other case management software
  • One year or more in a customer service type role or related experience is preferred
  • Previous risk analysis experience, background check investigation or a professional research background is helpful
  • Knowledge of AML, BSA, SAR filings, OFAC, USA Patriot Act job duties or other regulatory required documentation or responsibilities preferred
  • In-office presence is required during the initial 3 months of training and ramp-up phase
  • After training, you'll transition to a hybrid schedule, with 3 days in the office to ensure timely development, improved communication, and strong team relationships
  • Flexibility to work shifts, including weekends, non-business hours, and holidays
  • To be considered, internal candidates should be consistently meeting or exceeding performance expectations in their current role

    • Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

    If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team.

    Expedia Group's family of brands includes : Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.

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