Transaction Management Ops Analyst - Specialized Securities Services

Bank Of America Job Posting

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities :

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Line of Business Job Description :

Provide operational support for the processing of physical certificate deposits for Wealth Management 600+ branch offices, Consumer Investments and BofAS Securities. This support includes the review of certificates for eligibility, processing of deposit discrepancies as identified by the Depository Trust & Clearing Corporation (DTCC). Also required is the process of replacing lost certificates which includes non-financial regulatory reporting, submission to transfer agents for replacement and follow up to ensure completion to replace client certificates. This role will utilize the Certificate Automation Product (CAP) to review and action discrepancies, will also be required to leverage internal sources for the research of security eligibility as well as client account research. Legal negotiability knowledge is also required in reviewing physical security deposits.

Required Qualifications :

Desired Qualifications :

Skills :

Shift : 1st shift (United States of America) Hours Per Week : 40

Pay Transparency details US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range $24.44 - $37.12 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.