Administrative Clerk

Are you the type of person who loves helping others, solving problems, and staying organized? Do you thrive on being the one people rely on to get things done — accurately and on time? If you're ready to blend your administrative expertise with excellent customer service skills, this is your opportunity to shine.

Job Type : Full-Time (Temp to Hire)

Schedule : Monday – Friday, 8 : 00 AM – 4 : 30 / 5 : 00 PM (depending on lunch break)

Pay Rate : $19.00 / hour

We’re looking for a Customer Service & Administrative Coordinator who’s proactive, reliable, and thrives in a fast-paced, team-focused environment. You’ll play a key role in supporting internal teams and responding to client and provider needs with professionalism and care.

What You’ll Be Doing :

A little bit of everything — and all of it important :

Provide responsive, friendly support to clients, providers, and internal teams

Monitor and manage the Customer Service email inbox (BRCS)

Answer incoming calls and route inquiries to the right contacts

Track, maintain, and update provider and vendor databases

Request and organize W-9 forms and other essential documents

Assist with bill processing, data entry, and system updates

Generate reports and send updates to clients with accuracy and timeliness

Support state reporting and assist with regulatory compliance

Jump in on special projects and assist departments as needed

Keep supplies organized and troubleshoot basic system issues

Maintain confidentiality at all times (HIPAA compliance required)

What We’re Looking For :

We want someone who :

Has excellent customer service and communication skills

Is detail-oriented, organized, and dependable

Can juggle multiple priorities without losing track

Has a working knowledge of Microsoft Word, Excel, and email platforms

Enjoys solving problems and improving processes

Works well independently and as part of a team

Stays calm and professional in a busy environment