Intake Coordinator

Description :

While we will interview the strongest applicants for this role, we will prioritize Access Solutions candidates who have been affected by organizational changes.

Location : Portland or South San Francisco, however remote option will be considered.

Note : Relocation benefits are not available for this job posting. Start Date will be April 14th, 2025. Below are details about the assignment and Genentech.

Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation, professional development, diversity, and inclusion. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare.

Your Opportunity :

The Intake Coordinator is a liaison between people and resources, connecting internal and external customers to the necessary information, products, or services. They review data from referral sources, and enroll patient information into the internal ASPS system accurately and timely. They also aid and support multiple cross-portfolio department projects as needed.

The Intake Coordinator is an Individual Contributor and reports to an Access Solutions Supervisor.

Key Accountabilities

You will demonstrate exceptional dedication to the project by consistently meeting deadlines.

You will play a crucial role in facilitating team collaboration and ensuring seamless communication.

You will exhibit strong problem-solving skills, identifying and addressing challenges proactively.

You will consistently deliver high-quality work that exceeds expectations and contributes to the project's success.

Who you are : Qualifications :

Bachelor's degree is preferred.

1-2 years of data entry experience required.

A minimum of 1.5 years in Genentech Access Solutions & Patient Services experience required.

Prior experience working with Client (including Dashboards / Reports), TalkDesk, and Visual Table is required.