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PlanIT Group
Salesforce Project Manager/Business AnalystPlanIT Group • Austin
Salesforce Project Manager/Business Analyst

Salesforce Project Manager/Business Analyst

PlanIT Group • Austin
30+ days ago
Job type
  • Full-time
Job description

Day to Day Responsibilities:
  • Engage with key stakeholders on regular cadence to prioritize backlog and take in new requests.
  • Create and update Business Requirement Documents (BRDs), Processes, and documented artifacts relevant to deliverable items.
  • Create and update requirement documents as they relate to Dashboards and Reporting.
  • Support in entering User Stories, Backlog Grooming, Process Flows, User Acceptance Criteria, and participate in the sprint backlog grooming and prioritization process.
  • Collaborate with Development and Quality Assurance teams to validate requirements, support integration and user acceptance testing.
  • Coordinate communications with the userbase as items are rolled out.
  • Update process documents to reflect current requirements.
  • Provide additional support to end users as it relates to answering questions, assist in reporting needs and review processes to complete tasks for each of the supported applications.
  • Review and recommend efficiencies for application data support processes and engage with the Data Quality and Enrichment team on actionable process and data improvements.
  • Creating and maintaining standard Reports & Dashboards
  • Maintain a project plan and keep stakeholders informed of progress
Experience and Knowledge
  • 5+ years of experience as a BA, Salesforce background
  • 3+ year in SQL
  • Effective in translating Business Requirements into technical specifications and implementing the solutions.
  • Experience working in Agile environment.
  • PowerBI hands-on knowledge is a plus.
  • SOX and/or Audit experience is a plus.
  • Versatile, excellent problem-solving, analytical, written, and verbal communication skills.
  • Dashboarding Tools (IBM Cognos, Power BI, Tableau)
  • Advanced Microsoft Excel skills (Index Match, Power Query, etc.) is a plus

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Salesforce Project Manager/Business Analyst • Austin

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