Manager, Payer Integrations

Manager, Payer Integrations

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right timewhether it's therapy, coaching, medication, or beyondtailored to each individual's needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting startedjoin us on our journey to make mental healthcare accessible to everyone, everywhere.

As Manager, Payer Integrations, you will oversee Spring Health's payer integration portfolioowning performance for the CSN book of business, leading a growing team of Payer Integration Managers, and driving high-quality, on-time integrations with health plans and TPAs. You'll build cross-functional processes that accelerate implementations, reduce DSO, and increase clean-claim rates while acting as a trusted partner to internal teams and external payer contacts. This is a full-time, remote position on our team reporting to the Director, Payer Revenue Programs.

What You'll Be Doing :

• Own a portfolio of payer integrations, driving clean claims, faster payments, and improved accuracy across systems.
• Set and achieve key metrics including clean-claim rate, denial reductions, DSO, and launch timelines.
• Lead and grow a team of Payer Integration Managers, fostering clarity, development, and accountability.
• Prioritize and resource a high-impact pipeline of integrations and escalations based on business risk and revenue.
• Manage end-to-end payer launchesrequirements, testing, and workflows across EDI, benefits, portals, and more.
• Identify and resolve barriers in claims logic, provider data, and configuration to ensure seamless adjudication.
• Partner across Billing, Benefits, Legal, and more to create repeatable playbooks and system-wide solutions.
• Build and evolve a payer KPI dashboard to monitor and optimize performance.
• Represent Spring Health with payers, building strong relationships and aligning on implementation and operations.
• Drive automation, tooling, and process improvements to reduce manual work and accelerate cycle time.
• Lead special projects as needed, translating learnings into scalable, evergreen practices.

What Success Looks Like In This Role :

Minimum Qualifications

Nice To Have

The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Note : We have even more benefits than listed and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health.

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.