What We’re Building :
At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Scientific Physical AI platform that helps scientists scale their lab work and generate orders of magnitude more data than before, whether to bring a new life‑saving drug to the clinic or to train a ground‑breaking biology foundation model.
This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things.
The Team :
- We’re a team of passionate, mission‑driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We’re collaborative and love moving fast, both with our product and on team trips skiing or go‑karting!
- As a team, we love nerding out about engineering and robotics — plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other.
- Our team is opinionated and straightforward. We don’t mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically.
In this role, you will :
Own the customer relationship from pre‑sale through post‑sale, deployment, & expansionEmbed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirementsTranslate business objectives into a clear roadmap for deployment at our customers, mapping out milestones, dependencies, and success criteriaDynamically move between high‑level strategy and execution‑level detail to plan and understand how day‑to‑day engineering activities map to overall goals, make complex technical trade‑offs, and proactively forecast roadblocksOperate with extreme ownership and set the pace for the team to ensure we ship on timeDesign, track, and optimize customer success metrics to build the business caseBuild deep relationships with executive sponsors and act as a strategic thought partner on their science and AI strategyDevelop scalable playbooks for customer engagement and integrate feedback into product development effortsLet’s talk if you have :
Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field3+ years customer‑facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflowsA deep interest in the life sciences and a demonstrated eagerness to learn quicklyTrack record of successfully leading complex, high‑stakes customer engagements that relied on fast decision‑making and tight coordination internally and externallyExperience thriving in cross‑functional collaboration, effectively working with teams across Engineering, Product, & SalesCustomer obsession and a passion for deeply understanding user needs and delivering impactful solutionsA bias for action, solving immediate customer challenges while also focusing on scalable, repeatable processesStrong communicator with executive presence & relationship‑building capability,Exceptional ability to translate complex technical concepts into clear business valueExcel in ambiguous environments where there is minimal structure and no playbookLow‑ego, high agency, team‑first, and first‑principles mindsetBonus points for :
Past experience working at early‑stage, high‑growth startups.Past experience working with robotics, hardware, or software engineers.This position is 100% in-person, you must be able to come on‑site to our San Francisco office. We offer relocation benefits for applicants who need to relocate. Travel is required, up to 25‑50%.
What we offer
An opportunity to change the way that scientific research happensFast‑paced, creative, and collaborative work environmentSignificant equity ownership401kMedical insurance and dental InsuranceUnlimited PTOWeekday dinners#J-18808-Ljbffr