Assistant General Manager - Jared Jewelers - Winchester Marketplace

Title: Assistant General Manager

Overview:

At Jared, we deliver Accessible Luxury. Exceptional Careers.

The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences.

This role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence.

You don’t just help run the business – you help shape the experience customers remember and the team culture that drives results.

What You’ll Do:

Drive Daily Performance & Execution

• Support store performance through daily business rhythms, coaching, and operational consistency
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow-up
• Partner with leadership to execute visual standards, promotions, and operational priorities
• Maintain inventory, compliance, and security standards

Lead the Customer Experience

• Model elevated service so customer client feels welcomed and guided
• Lead from the floor by coaching in real time and supporting meaningful customer interactions
• Reinforce appointment culture, follow-up behaviors, and relationship-building expectations
• Help create memorable experiences that build trust, loyalty, and confidence
• Resolve customer concerns quickly and within guidelines

Coach & Develop Talent

• Deliver in-the-moment coaching and recognition that builds confidence and capability
• Support onboarding, training, and development of store team members
• Reinforce accountability, teamwork, and selling excellence

Activate the Brand Promise

You will help customers

• Feel celebrated through elevated service and thoughtful guidance
• Experience confidence through expert support and relationship-based selling
• Connect emotionally to meaningful purchases and milestones

What You’ll Bring

• Ability to deliver sales results and coach other to improve performance
• Strong communication, planning, and team leadership skills
• Professional presence and a positive, team-first approach

Your Work Schedule

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

Why Jared?

At Jared, you can:

• Help shape memorable customer experiences
• Build leadership capability through coaching and development
• Grow your career within a People First culture
• Be part of a team backed by the strength of a national luxury brand

We Put Our People First

• Base pay, $16.90 – $21.20 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Merchandise discounts
• Incentive trips and contests