Dispatcher / Logistics load planner

Job Description

Job Title : Load Planner

Location : Fullerton, California

Duration : Long Term(12+ Months)

JD

Key Responsibilities

Work Hours : 8am to 5pm (subject to changed)

Load Planning & Execution

Build, plan, and assign daily outbound and inbound shipments in TMS (Transportation Management System).

Optimize routing and equipment utilization to ensure timely, efficient delivery while minimizing transportation costs.

Review orders, consolidate shipments, and determine the best mode and carrier assignment.

Ensure alignment with required delivery dates (RDD / MABD) and customer-specific delivery guidelines.

Coordination & Communication

Communicate with carriers, warehouse operations, and customer service to confirm load details and resolve scheduling conflicts.

Monitor in-transit loads, ensuring on-time performance and addressing any delays or accessorial issues proactively.

Serve as a primary point of contact for load execution and scheduling questions.

System & Documentation

Maintain accurate shipment data in TMS and supporting systems (e.g., FourKites, Tracktik, SAP).

Validate BOLs, appointment confirmations, and proof of delivery (POD) documents.

Ensure compliance with company SOPs, carrier contracts, and customer routing guides.

Performance & Continuous Improvement

Track KPIs such as on-time pickup / delivery, cost per load, and tender acceptance.

Analyze trends to identify bottlenecks and recommend process improvements.

Support carrier performance reviews and logistics optimization initiatives. Qualifications

Required :

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience).

2+ years of experience in load planning, dispatching, or transportation coordination.

Strong understanding of freight operations, routing, and carrier scheduling.

Proficiency in Microsoft Excel and transportation systems (TMS).

Excellent communication, multitasking, and problem-solving skills.

Preferred :

Experience with Samsung SDS systems, SAP, or similar enterprise logistics platforms.

Knowledge of EDI processes, carrier portals, and digital visibility tools (FourKites, Project44, etc.).

Familiarity with regional carrier networks and warehouse operations

Skill Matrix

Total Experience : Years

Logistics : Years

Load Planning : Years

Supply Chain Management : Years

POD (Proof on Delivery) : Years

Transportation management system ((e.g., FourKites, Tracktik, SAP).) : Years

Microsoft Office Suite, particularly Excel (vlookups and pivot tables) : Years

Excellent Communication Skills