Talent.com
Cellairis
Retail SpecialistCellairis • Cleveland, Ohio
Retail Specialist

Retail Specialist

Cellairis • Cleveland, Ohio
30+ days ago
Job type
  • Full-time
Job description

Core Competencies:

  • Persuasive personality
  • Attention to detail
  • Skilled at strategic planning, execution, and analysis
  • Self-Motivated and Results-Oriented
  • Persistent in nature
  • Tech-Savvy
  • Consumer focused

Required Attitude/Personality:

  • Drive and Urgency: Has tremendous energy and initiative to generate, implement, and execute and can positively inspire subordinates to do the same.
  • Attitude: Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
  • Ability to Create Policy/Procedure and the ability to Follow Policy/Procedure: Is aware of policies and procedures, is able to follow them all, and is also able to coach and enforce adherence amongst subordinates.
  • Genuine Customer/Consumer Focus: Has genuine concern about customers, and knows how to reach and target customers through unique marketing campaigns. Is able to professionally handle and adapt in any situation as well as coach and assist other team members who are struggling with this skill.

What an average day will look like:

  • Open store
  • Plan repair schedule
  • Check inventory
  • Test technology
  • Open cash drawer
  • Get daily sales goals and plan from Store Manager
  • Generating Revenue
  • Book appointments
  • Phone appointments
  • Walk-by appointments
  • Door program appointments
  • Upsell accessories and warranties
  • Gather online reviews and feedback
  • Repair devices
  • Customer Service
  • Problem solve customer issues to their 100% satisfaction
  • Closing store
  • Process paperwork
  • Check inventory
  • Close drawer
  • Housekeeping

Job Description:

The Retail Associate will be directly responsible for self-driving, increasing, and maintaining the overall sales performance, booking a same-day device repair appointment, selling device protection plans, and selling device accessories. You will also be performing the device repairs. Device repairs include but are not limited to: cell phone, and tablet screen replacements. Duties including customer check-ins, device repairs, store operations and housekeeping, device repair status updates, parts and inventory tracking, and client follow-up/communication. In addition to driving sales and collecting online customer reviews you must be able to resolve customer issues and provide exceptional customer service. As a Cellairis Retail Sales Associate & Technician you may also be required to report to nearby locations therefore you are required to have a valid drivers license and your own reliable transportation; public transportation will not be sufficient due to the nature of this industry.

Hiring Requirements:

  • Basic computer skills: usage and ability to multi-task and handle multi-window workflow; Proficiency in MS Office
  • Excellent verbal and written communication skills
  • Ability to have genuine customer service skills and develop relationships with clients
  • Time management and scheduling skills
  • Physical skill requirements: Stand for long periods of time Hand/eye coordination and dexterity (for repairs) Lift 25 Lbs.
  • Own reliable transportation/Valid Driver's License
  • Professional appearance
  • Pass Drug Screening/Pass Criminal Background check

Previous Work Experience:

  • Retail sales experience: 1-3 years in a retail sales environment
  • Proven ability to meet and exceed sales goals
Create a job alert for this search

Retail Specialist • Cleveland, Ohio

Similar jobs

Team Leader

Tractor SupplyCanal Fulton, OH, United States
Full-time +1

Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a... Show more

 • Promoted

Retail Team/Tech Advisors - Eastwood - Parma, OH

The Eastwood CompanyParma, OH, US
Full-time
Quick Apply

Eastwood Parma Retail Store is looking for auto enthusiasts to join the team.Retail work where people are excited to spend their money on their dream automotive projects and the hours are good... Show more

Retail Store Manager

AT&TAkron, OH, United States
Full-time

Take the lead at the center of where it all happens - our retail stores.Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&... Show more

 • Promoted

Retail Service Specialist

O'Reilly AutomotiveCleveland, OH, United States
Full-time

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun... Show more

 • Promoted

Seasonal Stock

Johnston&MurphyBeachwood, OH, United States
Full-time

Beachwood, OH (Beachwood Place).At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know.We believe that it's the intangi... Show more

 • Promoted

Stock Personnel

SnipesBarberton, OH, United States
Full-time

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide.... Show more

 • Promoted

Full Time - Sales Specialist - ProServices - Day

Lowe'sAkron, OH, United States
Full-time +1

Your Impact at Lowe's As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors.Every single day, Pro Customers are building, maintaining, rep... Show more

 • Promoted

Stylist (Pinecrest)

gorjanaCleveland, OH, United States
Full-time

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers.You demonstrate a genuine passion for creating an elevated customer experience in our retail ... Show more

 • Promoted

Retail Manager

Savers / Value VillageCleveland, OH, US
Full-time

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more

Merchandising Specialist

Premium Retail ServicesAkron, OH, United States
Full-time

Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more

 • Promoted

US-Expert

AppleBeachwood, OH, United States
Full-time

Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.We believe inclusion is a shared responsibilit... Show more

 • Promoted

Sales Specialist

Home Depot (Retail)Euclid, OH, United States
Full-time

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S... Show more

 • Promoted

Retail Reset Merchandiser

CROSSMARKNorthfield, OH, United States
Full-time

As a retail merchandiser, you will be ensuring that a proper level of stock will be maintained, and that the merchandise is displayed appropriately with proper signage and favorable shelf space.Thi... Show more

 • Promoted

Greeting Card Merchandiser

Designer GreetingsCleveland, OH, US
Part-time
Quick Apply

Part-Time Contract Ongoing Merchandising Work Designer Greetings is looking for a Retail Merchandiser to service the greeting card department at Ollie's    1057 Pearl Road   &#1... Show more

Sales and Service Specialist

Firestone Complete Auto CareNorthfield, Ohio, United States
$16.00 hourly
Full-time +1
Quick Apply

The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO.This role is primarily responsible for servin... Show more

Merchandising Specialist

AcostaCleveland, OH, United States
Full-time

Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more

 • Promoted

Product Support Inventory Specialist

Arrow International, Inc.Cleveland, OH, United States
Full-time

Product Support Inventory Specialist.Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions.We produce and distribute a wide array of produ... Show more

 • Promoted

Implementation Specialist

AholaBrecksville, OH, USA
Full-time
Quick Apply

Implementation Specialist at Ahola.The Implementation Specialist will work closely with the Sales, Training and Operation teams to ensure the high quality of implementations, evaluations, assessmen... Show more

Retail Sales Associate

Floor & Decor HoldingsCleveland, OH, United States
Full-time +1

This role has a minimum base pay from $15.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com... Show more

 • Promoted

Spa / Retail Manager

European Wax CenterAkron, OH, USA
$23.00 hourly
Full-time
Quick Apply

N Hawkins Ave, Akron, OH 44313 ·.As a Center Manager at European Wax Center, you own the full picture - team performance, guest experience, sales results, and culture.Ballast Wax, a fast-gro... Show more