Engineer, IT Quality Management

Responsibilities:

• System Design and Configuration: Contribute to the design and configuration of enterprise quality and document management platforms. You will be responsible for building and modifying quality workflows, lifecycle states, and document hierarchies to ensure our systems are simple, compliant, and always audit-ready for regulatory agencies.

• User-Centric Process Optimization: Obsess over the end-user experience by analyzing manufacturing and laboratory workflows. You will leverage PaaS/SaaS capabilities and embedded system telemetry to design and implement process improvements that are intuitive, reduce cycle times, and replace manual, paper-driven processes with automated controls.

• Platform Integration and Evolution: Contribute to the evolution of our IT landscape by integrating quality platforms with other critical systems, including ERP, LIMS, and shop-floor data sources. You will help build a service-oriented ecosystem that ensures data integrity, availability, and synchronization, moving us toward a future of frictionless, automated quality.

• Lean Validation & Compliance: Execute validation protocols for system enhancements, generating lean documentation to ensure platforms remain compliant with cGMP/cGLP and data integrity requirements without over-engineering.

• System Management and Support: Provide frontline technical support for our digital quality platforms, troubleshooting and resolving configuration issues to ensure high availability.

What You Need to Succeed (minimum qualifications):

• Education: A Bachelor's degree in Computer Science, Engineering, or a related technical field.

• Experience: 3+ years of hands-on experience with the configuration and support of enterprise SaaS platforms used in regulated industries, specifically Veeva QMS/Quality Vault.

• Technical Skills: A demonstrated understanding of user experience (UX) principles to hide complexity from the end-user, and knowledge of data integration concepts (APIs, event-driven architecture) within a regulated industry.

• Compliance Knowledge: A working knowledge of current Good Manufacturing Practices (cGMP), current Good Laboratory Practices (cGLP), and Computer System Validation (CSV) principles.

What will give you a competitive edge (preferred qualifications):

• Problem-Solving: Strong analytical skills with a "product over project" mindset—the ability to systematically diagnose issues and discover solutions that users love.

• Process Analysis: A solid understanding of business process mapping and the ability to challenge "the way it's always been done" in favor of simpler, digital-first workflows.

• Cloud & DevOps Familiarity: Familiarity with Public Cloud platforms (, Azure, GCP) and modern engineering practices like DevSecOps, CI/CD pipelines, and source control (Git).

• Product Mindset: Experience working in a product operating model, contributing to rapid discovery prototypes and balancing delivery with compliance.

Additional Information:

• Travel: Minimal

• Location: Global Elanco Headquarters - Indianapolis, IN - Hybrid Work Environment

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks: We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:

• Multiple relocation packages

• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)

• 8-week parental leave

• 9 Employee Resource Groups

• Annual bonus offering

• Flexible work arrangements

• Up to 6% 401K matching

Elanco currently anticipates that the base salary for this position could range from $85,000 to $105,000 depending partly on the successful candidate's qualifications, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance). Additionally, Elanco offers a comprehensive benefit program to eligible employees that includes a company-matching 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (, healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (, employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation is subject to change and could be higher or lower than the range described above. Elanco reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion, and Elanco's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Elanco employees. Estimated application closing date is (insert date). Applications will be accepted on an ongoing basis.