Talent.com
Kroger
Online Grocery Pick-Up ClerkKroger • Atlanta, GA, United States
Online Grocery Pick-Up Clerk

Online Grocery Pick-Up Clerk

Kroger • Atlanta, GA, United States
30+ days ago
Job type
  • Full-time
Job description

Online Grocery Pick-Up Clerk

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

  • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
  • In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
  • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
  • E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
  • Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
  • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

Desired Previous Experience:

  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Create a job alert for this search

Online Grocery Pick-Up Clerk • Atlanta, GA, United States

Similar jobs

Southeast Regional CDL A Job - 21 Days Out-Top 50% Avg. $81,505 /$.58 to $.61 cpm - Griffin, GA

Crete CarrierGriffin, GA, US
Full-time

Crete Carrier offers a 21-Day Out Southeast Regional.Top 50% average $81,505 per year.One-year verifiable tractor trailer experience with a class A CDL. Show more

 • Promoted

Produce Clerk Part Time

BJ's Wholesale Club, Inc.Atlanta, GA, United States
Part-time

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day.Whether youre stocking shelves, solving problems or shaping strategy, your work h... Show more

 • Promoted

Top 50% Avg $84,985 /$.59 to $.62-Midwest Regional-12 Days Out - Experiment, GA

Shaffer TruckingExperiment, GA, US
Full-time

Shaffer offers a Regional for CDL A Drivers in the Midsouth 12 Day Out.One-year verifiable tractor trailer experience with a class A CDL. Show more

 • Promoted

Earn up to $400 per Day by Playing Games and TakingSurveys

Freecash.comGriffin, Georgia, United States
Full-time

Since its launch 6 years ago, over 60MN users have earned and withdrawn over $250MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest-rated op... Show more

 • Promoted

Meat/Seafood Clerk

Sprouts Farmers MarketAtlanta, GA, US
Part-time

Does the opportunity to work with protein foods sound exciting? Does the opportunity to learn a skilled craft and working with your hands sound like an exciting adventure? Do you have a passion for... Show more

 • Promoted

Restaurant Delivery - Flexible Onboarding

DoorDashTucker, GA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Assistant General Manager-Johns Creek

Taziki's CafeAlpharetta, GA, United States
Full-time

To be considered for an interview, please complete this survey in addition to your application.Benefits Offered | Wage Information.Health, Vision, Dental, and Disability Insurance!.No late nights, ... Show more

 • Promoted

Dashers - Sign Up and Start Earning

DoorDashTucker, GA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Brand Ambassador - Griffin, GA

CarblissGriffin, GA, United States
Full-time

Brand Ambassador - Griffin, GA.A Brand Ambassador is an Independent Contractor.SNFood & Beverage is seeking independent contractors to help promote our products and increase brand awareness at vari... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausAtlanta, GA, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Top 50% of OTR CDL A drivers avg. $101,176/Year - Experiment, GA

Shaffer TruckingExperiment, GA, US
Full-time

A strong base of customers in the southeast for Crete Carrier and Shaffer Trucking means great opportunities for Georgia-based drivers, whether you’re looking for frequent home time on a dedicated ... Show more

 • Promoted

General Manager- Johns Creek

Taziki's CafeAlpharetta, GA, United States
Full-time

To be considered for an interview, please complete this survey in addition to your application.Benefits Offered | Wage Information.Health, Vision, Dental, and Disability Insurance!.No late nights, ... Show more

 • Promoted

Service Team Member

MichaelsFayetteville, GA, United States
Full-time +1

Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.Complete truck unloading and... Show more

 • Promoted

Produce Team Member (Clerk, Floor Service) - Part Time

Whole FoodsAtlanta, GA, United States
Part-time

Provides support as a member of the Produce team to include receiving and preparing product, maintaining the Produce floor and displays, and selling product in support of WFM standards.Performs all... Show more

 • Promoted

Storeroom Clerk -$20.00/hr. + Weekly Pay

Gate GourmetAtlanta, GA, United States
Full-time

We're looking for motivated, engaged people to help make everyone's journeys better.Job Summary:A Storeroom Helper receives inbound in-flight merchandise, establishes correct amounts of merchandise... Show more

 • Promoted

Sales Clerk

Marriott International, IncAtlanta, GA, United States

Additional Information Job Number26012317 Job CategoryRetail & Gift Shops LocationAtlanta Marriott Marquis, 265 Peachtree Center Ave NE, Atlanta, Georgia, United States, 30303 ScheduleFull Time... Show more

 • Promoted

Store Associate - (RT182)

RaceTracHampton, GA, United States
Full-time +1

At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s... Show more

 • Promoted

Inventory Control Clerk

US Foods Holding Corp.Norcross, GA, United States
Full-time

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! JOIN OUR TEAM! Ready to build a career with a company that'... Show more

 • Promoted

Paid Online Survey Participant - No Experience

Clubshop | USAtlanta, Georgia
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Convenience Store Deli Clerk

Jones PetroleumAlpharetta, GA, United States
Full-time

Convenience Store - Deli Clerk.Company: Jones Petro | Jones Petroleum.Pay: Based on experience and highly competitive for the market served.Benefits for qualified applicants:.Most rewarding 401(k) ... Show more