Talent.com
Hylant
Associate Client Service Manager - Employee BenefitsHylant • Columbus, OH, United States
Associate Client Service Manager - Employee Benefits

Associate Client Service Manager - Employee Benefits

Hylant • Columbus, OH, United States
30+ days ago
Job type
  • Full-time
Job description

Client Service Manager

The Opportunity: The Client Service Manager is responsible for supporting and collaborating with the sales and service team regarding client employee communication initiatives, client presentations and deliverables, carrier implementations, compliance and new client onboarding to promote further growth and retention in a manner that is consistent with the Hylant Core Values. This is a hybrid position with opportunity to work in office as well as at home and is preferred to be based out of Columbus, OH.

Are You A Match? The Client Service Manager is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 3+ years' experience in Employee benefits (Mid-Large Group Market), they will need a Life and Health insurance license in good standing.

In This Role You Will Execute On:

  • Technically competent in Employee Benefits (Mid-Large Group Market).
  • Understanding and adoption of Hylant Tools & Processes.
  • Retention Goals: 95%.
  • Drive compliance with Client Engagement Strategy and adherence to Written Service Timeline (WSTL).
  • Prepare open enrollment materials. Coordinate online enrollment systems with Analysts.
  • Conduct implementation and onboarding meetings with clients as needed.
  • Lead Strategy as it pertains to the Employee Benefits program

In This Role You'll Need:

  • Self-directed team player.
  • Loves client management, problem solving and strategic planning.
  • Passionately and professionally persistent with clients changing needs.
  • Exceeds at being a professional advisor to benefits buyers and team members.
  • Disciplined, organized and efficient, effective at time management.
  • Ability to handle multiple projects at the same time effectively.
  • Intelligent quick learner
  • Acts consistent w/ Hylant Core Values (Integrity, Excellence, Team, Responsibility and Respect)

Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in seven states. And since the founding of our family-owned business 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. #LI-Hybrid

Create a job alert for this search

Associate Client Service Manager - Employee Benefits • Columbus, OH, United States

Similar jobs

Client Service Manager, Personal Lines Insurance

GallagherColumbus, OH, United States
Full-time

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be backed by our digital e... Show more

 • Promoted

Client Service Representative - Employee Health & Benefits (Entry Level)

InnopayDublin, OH, United States
Full-time

Job TitleAbout Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirem... Show more

 • Promoted

Client Service Representative - Small Business

World Insurance Company DefunctColumbus, OH, United States
Full-time

World Insurance Associates Job PostWorld Insurance Associates (World) is a unique financial services organization with a global network of brokers and specialists who empower people to make informe... Show more

 • Promoted

Client Relationship Manager

Mutual of America Financial GroupColumbus, OH, United States
Full-time

Mutual of America Financial Group Job Title: Client Relationship Manager Location: Ohio, Indiana, Kentucky (remote).At Mutual of America Financial Group, we help people build the assets they need t... Show more

 • Promoted

Utilities Client Partner

ClifyXColumbus, OH, United States
Full-time

Customer Relationship Knowledge - Interpersonal Skills, Knowledge in Utilities Domain.Customer Relationship Knowledge - Interpersonal Skills, Knowledge in Utilities Domain. Show more

 • Promoted

Client Service Manager - Commercial Lines

Arthur J. Gallagher & CompanyUpper Arlington, OH, United States
Full-time

Contribute to the renewal process by delivering timely and high-quality solutions to support client retention and satisfaction Support New Business activity via handling of new business application... Show more

 • Promoted

Consultant, Patient Services Salesforce Associate Architect

DeloitteColumbus, OH, United States
Full-time

Position Summary * Join Deloitte as a Consultant, Patient Services Salesforce Associate Architect to help clients redesign sales and service operations, improve customer experiences, and support b... Show more

 • Promoted

Client Service Manager - Commercial Lines

Arthur J Gallagher & CoColumbus, OH, United States
Full-time

Senior Client Service Associate.At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be bac... Show more

 • Promoted

Senior Client Advocate

Willis Towers WatsonColumbus, OH, United States
Full-time

The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft strategies for clients to q... Show more

 • Promoted

Product Associate - Insurance

JPMorgan ChaseColumbus, OH, United States
Full-time

Senior Product Associate In Business Banking.Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world... Show more

 • Promoted

J.P. Morgan Wealth Management - Associate, Client Safeguarding Lead

JPMorgan Chase & Co.Westerville, OH, United States
Full-time

JobID: 210766747 Category: Client Service JobSchedule: Full time Posted Date: 2026-07-03T22:58:47+00:00 JobShift: Base Pay/Salary: Chicago,IL $64,600.JPMorganChase Wealth Management is dedicat... Show more

 • Promoted

Senior Associate Recruiter- Financial Services/Banking

Veterans Sourcing GroupColumbus, OH, United States
Full-time

Senior Associate Recruiter- Financial Services/Banking.Locations: Columbus, OH | Plano, TX | Wilmington, DE (Onsite) Pay Rate: $36/hr W2 Duration: 6 Months (Potential Extension).We are seeking an e... Show more

 • Promoted

Customer Service Associate

USA JobsColumbus, OH, United States
Full-time

Customer Service AssociateModels and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and effi... Show more

 • Promoted

Customer Service Associate I

Cass Information SystemsColumbus, OH, United States
Full-time

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for ... Show more

 • Promoted

Client Relationship Consultant 2 (Banker) Circleville, OH Office

US BankCircleville, OH, United States
Full-time

Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b... Show more

 • Promoted

Associate Director, Central Scheduling

Ohio State University PhysiciansColumbus, OH, United States
Full-time

Associate Director Of The Patient Contact Center.Make a meaningful impact on the patient journey.As the Associate Director of the Patient Contact Center, you will lead the teams and processes that ... Show more

 • Promoted

Senior Product Associate - Service

ChaseDelaware, OH, United States
Full-time

Senior Product AssociateUnleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative fi... Show more

 • Promoted

Associate Director - Client Growth Partner (IT Consulting/Manufacturing)

NagarroColumbus, OH, United States
Full-time

Associate Director - Client Growth Partner (IT Consulting/Manufacturing).We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that... Show more

 • Promoted

Private Wealth Client Associate

Bank of AmericaColumbus, OH, United States
Full-time

Wealth Management Client Associate.Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutio... Show more

 • Promoted

Customer Service Associate

Raising Cane's Chicken FingersColumbus, OH, United States
Full-time

Starting hiring pay at:$15 As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great cus... Show more