Responsible for providing a broad variety of member service functions and handling complex transactions. Performs specific daily branch functions in the absence of the Branch Manager, and Assistant Branch Manager, including opening and closing the Branch and managing the vault. Provides assistance to MSR I, II, ABM and Branch Manager as needed.
The primary purpose of this position is to assist Directions Credit Union to deliver on its mission: to be a strong, growing, member-focused financial partner providing value-added services and developing financial confidence in our members and our communities. To achieve this mission, the position must deliver on our core values: We will be inclusive, community focused, ethical, innovative, and focused on teamwork to help our members succeed. You will do this by living out our core values in every service contact to both internal and external members.
INCLUSIVE: Creating an environment where everyone is welcome and safe to be their true self.
COMMUNITY: I will focus outward, working to serve our members, employees and communities.
ETHICAL: I will do what is right even when no one is watching.
INNOVATIVE: I will work to make and support changes that positively impact our organization, employees, and members.
TEAMWORK: I will treat every employee at Directions as a member of my team, all working towards the goal of member satisfaction and loyalty.
Essential Duties and Responsibilities:
Directions Credit Union is an Equal Opportunity Employer: We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law.
High School or better. 1-3 years: Customer/member service experience with a bank, credit union, or financial institution. Additional coursework in banking or financial services preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Member Service Rep III - Loan Officer - Float • Toledo, OH, United States
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