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Sonesta Hotels
Public Area AttendantSonesta Hotels • Royal Sonesta Chase Park Plaza, St Louis, MO
Public Area Attendant

Public Area Attendant

Sonesta Hotels • Royal Sonesta Chase Park Plaza, St Louis, MO
30+ days ago
Job type
  • Full-time
Job description

Description

  • Key Job FunctionClean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.Report to supervisor regarding needed repairs or unsafe conditions.Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.Report, turn in, and/or log any lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other departments.May regularly assist with deep cleaning projects.May assist with other duties as assigned.
  • Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and guest’s nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyone
  • Build solid relationship with your Colleagues Treat colleagues with respect and dignity

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Additional Job Information/Anticipated

Pay Range

  • Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling,
  • Communication skills are utilized a significant amount of time when interacting with guests and employees.
  • Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.
  • May be required to work nights, weekends, and/or holidays.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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Public Area Attendant • Royal Sonesta Chase Park Plaza, St Louis, MO

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