Talent.com
Hilton Milwaukee
Front Desk AgentHilton Milwaukee • Milwaukee, WI, US
Front Desk Agent

Front Desk Agent

Hilton Milwaukee • Milwaukee, WI, US
3 days ago
Salary
$17.00 hourly
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the exceptional guest experience we're known for. As a Front Desk Agent, you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem.

What you will be doing:

  • Greet and welcome guests as they arrive at the hotel.
  • Check guests in and out of rooms.
  • Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
  • Promptly answer the phone in a professional and clear manner.
  • Maintain cash handling accuracy including responsibility for House Bank.
  • Other duties as assigned.

What we are looking for:

  • Excellent customer service skills and communication are required.
  • Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
  • High school diploma or equivalent required.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergencies.

What’s in it for you?

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

Job Type: Part Time, Hourly,

Shift Available: Varies (including evenings, weekends, and holidays)

Pay Rate: $17/hour

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

Create a job alert for this search

Front Desk Agent • Milwaukee, WI, US

Similar jobs

Front Desk Agent

Marcus HotelsMilwaukee, WI, United States
Full-time

Front Desk AgentDo you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier... Show more

 • Promoted

Front Desk Agent

Potawatomi Casino HotelMilwaukee, WI, United States
Full-time

Front Desk AgentStarting at $14.Second ShiftIn this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our hotel guests are happy with their stay? A... Show more

 • Promoted

Remote Insurance Field Sales Agent

Platinum Supplemental Insurance, Inc.Eagle Lake, WI, US
Remote
Full-time

Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac... Show more

 • Promoted

Opening Shift Manager

Burger KingMenomonee Falls, WI, United States
Full-time

Coordinator improves guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift.The Shift Coordinator has full accoun... Show more

 • Promoted

Edge Offer Manager - Brightlayer

Eaton PlcMenomonee Falls, WI, United States
Full-time

Eaton is seeking an Edge Offer Manager to define and drive the enterprise technology roadmap for connected hardware and edge computing capabilities across our portfolio.This position can be based a... Show more

 • Promoted

Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial SpaOak Creek, WI, United States
Full-time +1

At Hand and Stone, Opportunity Knocks.Welcome, empower, connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month.Our Spa Associ... Show more

 • Promoted

LEAD SALES ASSOCIATE-PT in TREVOR, WI S21226

Dollar GeneralTrevor, WI, United States
Full-time

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribu... Show more

 • Promoted

Operation Associate (Manager)

Eli LillyPleasant Prairie, WI, United States
Full-time

Operation Associate Manager Visual Inspection.At Lilly, we unite caring with discovery to make life better for people around the world.We are a global healthcare leader headquartered in Indianapol... Show more

 • Promoted

Associate Store Manager

JcrewPleasant Prairie, WI, United States
Full-time

We think shopping should be fun.As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat.A fan of lots of options in amazing fits? You've got it.Looking for s... Show more

 • Promoted

Consumer Research Panel Member

GL IncSalem Lakes, Wisconsin
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Front Desk Agent

White Lodging Services CorporationMilwaukee, WI, US
$16.00 hourly
Full-time

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities.We are committed to operational excellenc... Show more

Front Office Manager in the U.S.

Kettelsen International RecruitingMilwaukee, WI, United States
Full-time

Duties & Responsibilities: Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.Implement company and franchise ... Show more

 • Promoted

Meeting Coordinator

UlinePleasant Prairie, WI, US
Full-time

Meeting Coordinator Corporate Headquarters 12575 Uline Dr.Pleasant Prairie, WI 53158 Are you highly organized with a passion for creating exceptional experiences? As a Meeting Coordinator at Uline’... Show more

 • Promoted

Medical Office Front Desk Supervisor

ATI Physical TherapyMenomonee Falls, WI, United States
Full-time

On-Site Supervisor For Office Specialists.This position serves as the on-site supervisor for Office Specialists, Office Coordinators and MSA Authorization team members.They are responsible for over... Show more

 • Promoted

General Manager - Hotel Metro

Coury HospitalityMilwaukee, WI, United States
Full-time

At Hotel Metro, Autograph Collection, we redefine boutique luxury in downtown Milwaukee, blending historic charm with modern sophistication.Our modern Art Deco-inspired hotel features 63 stylish gu... Show more

 • Promoted

Entry Level Manager

Culver'sPleasant Prairie, WI, United States
Full-time

Join Our Management Team for Merch Foods Group a Culver's franchising group!.At Culver's, we believe that great teams create great experiences.When you join our management team at Culver's, you'll ... Show more

 • Promoted

GM

Arby'sSturtevant, WI, United States
Full-time

Arby's Restaurant General Manager.Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby's operating restaurants across 344 locations in 20 states.We're guided by our va... Show more

 • Promoted

Agent

PinkertonMilwaukee, WI, United States
Full-time

At Pinkerton, the mission is to protect our clients.To do this, we provide enterprise risk management services and programs specifically designed for each client.Pinkerton employees are one of our ... Show more

 • Promoted

Retail Sales Associate-PLEASANT PRAIRIE PREMIUM OUT

Bath and Body WorksPleasant Prairie, WI, United States
Part-time

Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good.When you jo... Show more

 • Promoted

Center Manager

The UPS StoreGrafton, WI, United States
Full-time

The Center Manager is responsible for the day-to-day operations of this retail location.He or she will open and close the center, manage productivity and ensure the center's team delivers world-cla... Show more