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John Snow, Inc
Account Lead, FederalJohn Snow, Inc • Boston, MA
Account Lead, Federal

Account Lead, Federal

John Snow, Inc • Boston, MA
30+ days ago
Job type
  • Full-time
Job description

RESPONSIBILITIES

Expertise & Growth

  • Build new projects and strong rapport with government clients by successfully translating complex needs into actionable service offerings.
  • Apply a deep understanding of federal public health or education policy, funding mechanisms, and operational realities to guide effective project execution.
  • Lead large, complex Federal capture and proposal efforts, collaborating with BD team to build and expand the pipeline.


Financial & Resource Management

  • Own the financial health and performance for a specific account, ensuring each contract meets or exceeds targeted direct cost goals.
  • Conduct regular budget-to-actual reviews to identify and resolve financial risks, such as under-utilization or over-burn, before they impact account health.
  • Work alongside Project Directors to manage direct costs and staffing tiers, maintaining targets while delivering high-value outcomes.


Thought & Strategy

  • Proactively identify and capture "on-contract" growth opportunities, including supplemental funding, costed extensions, and new task orders.
  • Lead the strategy and execution of account growth efforts, growing new business through competitive cost and technical narratives.


Results & Execution

  • Oversee the project lifecycle to ensure deliverables consistently meet JSI’s standards of excellence and comply with FAR or State regulatory requirements.
  • Manage staff assignments across the portfolio to ensure optimal billability and resource alignment with technical needs.
  • Monitor program implementation performance and leverage client feedback to drive ongoing project improvements.


People & Influence

  • Serve as the primary executive point of contact for client contracting officers and technical representatives, establishing JSI as the "partner of choice".
  • Partner with Business Development, Finance, Contracts & Compliance, and People & Culture teams to ensure seamless contract mobilization and compliance.
  • Facilitate the sharing of innovations and best practices across projects within the account to improve overall efficiency and impact.
  • Direct and develop a multidisciplinary team of senior leaders, fostering a culture of accountability, innovation, and professional growth in accordance with JSI policies and procedures.

QUALIFICATIONS

Education, experience, skills, and competencies

  • Master’s degree in a related field, e.g., MBA, MPH, MPP, or M.Ed., a related field, or equivalent experience.
  • 15+ years of relevant progressive experience with government contracting, with at least 5 years of relevant leadership experience, including financial/account oversight.
  • Significant experience managing project-level budgets, labor allocations, with a strong understanding of financial management.
  • Proven success developing and securing new project contracts and winning recompetes, securing costed extensions, and expanding an account -based structure.
  • Existing relationships in key customer segments, such as federal health or education departments or programs, paired with experience working closely with federal public health agencies.
  • Deep proficiency in resource planning tools and the ability to effectively manage team utilization within a professional services environment.
  • Exceptional interpersonal and diplomatic skills with a demonstrated ability to lead teams through ambiguity and uncertainty in a fast-paced environment, and ability to articulate complex technical concepts to both technical and non-technical stakeholders effectively.


Language

  • Fluent oral and written English communication skills.


Travel expectation

  • Willingness and ability to travel domestically, as necessary (up to 50%).


Work environment

  • Mostly operate a computer.
  • Ability to maintain a comfortable and ergonomic posture while working.


Work authorization/visa requirements/sponsorship

  • Must be legally authorized to work in the United States, without visa sponsorship now or in the future.


Other duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Account Lead, Federal • Boston, MA

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