Director, FSS Business Excellence & Technology

Director, Technology & Systems

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio.

The Director, Technology & Systems, is a strategic leader responsible for the vision, ownership, and continuous enhancement of technology solutions and systems within the Finance Shared Services organization. This role collaborates across Finance, Business Technology Solutions (BTS), various finance process owners (AP, AR, GL, FP&A, Tax, Treasury, etc.), and other key stakeholders to drive digital transformation, agility, and simplification of finance operations. The Director leverages technology to optimize and harmonize finance processes, enable advanced analytics and insights, and foster a culture of innovation and automation in FSS.

Responsibilities :

• Define and lead the strategic direction for the integration, optimization, and enablement of technology and systems across the Finance Shared Services ecosystem.
• Drive the development of global finance technology strategies, ensuring robust solutions for automation, analytics, and digital transformation across core finance processes.
• Oversee business requirements gathering, system selection / implementation, and collaboration with BTS and other teams for successful deployments and ongoing enhancements.
• Serve as the senior subject matter expert for finance technology, promoting training, best practices, and continuous process improvements to enhance agility and speed.
• Champion the identification and adoption of innovative tools (RPA, AI, data analytics, cloud ERPs, Power BI, SAC, Phyton, Excel enabled data driven, etc.) to streamline and simplify finance operations in collaboration with the Policy & Process Excellence team.
• Provide leadership and direction for technology-focused teams, nurturing a culture of responsiveness, continuous learning, and technological advancement.
• Foster team development to build talent capable of driving future-ready finance technology and process innovation.
• Partner with stakeholders to ensure compliance, controls, standardized processes, and optimally delivered shared services.
• Develop and track KPIs to measure impact of technology-enabled process improvements and service excellence.
• Lead change management and communication strategies for new technology rollouts and process transformation initiatives.

Qualifications :

Bachelors degree in computer science, Information Systems, Finance, or related field; Masters preferred.

Minimum 15 years progressive experience in technical project management, systems leadership, or related finance / technology roles. Experience with finance shared services and ERP / automation platforms preferred.

Proven ability to lead large cross-functional initiatives and influence senior business leaders; experience developing technology roadmaps for finance operations.

Demonstrated expertise in finance systems, automation, analytics, and product development across finance functions.

Advanced analytical, strategic problem-solving, and exceptional leadership skills.

Hands-on experience with process mining, automation, and data analytics tools : UiPath, Power Automate, SmartSheet, Power BI, Python, SQL, Alteryx, etc.

Knowledge of the pharmaceutical industry and regulatory environment is preferred.

Excellent communication skills, able to translate technical concepts for non-technical audiences.

Key Stakeholders :

Finance Shared Services Leaders Business Technology Solutions (BTS) Finance Process Owners (AP, AR, GL, FP&A, Tax, Treasury, etc.) Category Managers (where relevant) Business Unit Leaders

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled.

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