Adecco Staffing is hiring for a full-time Medical Call Center Representative for a client in Boston, MA. This is a temp-to-perm opportunity with openings on 1st and mid-day shifts.
Pay Rate: $23–$25/hour
Schedules Available1st Shift:
Availability between 7:00 AM – 6:00 PM
Must work every Sunday
Days off: Saturday + 1 weekday (non-consecutive)
Mid - day Shift:
Availability between 10:00 AM – 8:00 PM
Must work every Saturday or Sunday
Days off: 1 weekend day + 1 weekday (non-consecutive)
Handle high-volume inbound calls for hospitals and medical offices
Follow structured scripts while maintaining a professional and empathetic tone
Triage calls by urgency, including routine requests and emergency situations
Page on-call staff and escalate urgent or critical needs
Support hospital after-hours communication (paging, dispatch, answering services)
Accurately document calls and update databases, schedules, and directories
Manage multiple systems/screens while maintaining speed and accuracy
Handle confidential patient information in compliance with privacy standards
Prior call center experience required
Strong phone presence with clear, professional communication skills
Ability to multitask, follow scripts, and navigate multiple systems efficiently
Typing speed of 40+ WPM preferred
Interested?
Apply with your updated resume to be considered.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative (02190) • South Weymouth, MA, US
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