Director of Marketing in Central and Metro Oregon

Director Of Marketing

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Primary responsibilities include leading and directing the Portland, Bend and Redmond marketing teams, maintaining an acceptable conversion rate of resort occupancy, maintaining an excellent owner experience, and coordination with various other departments.

Essential duties and responsibilities :

• Lead concierge staff and management : interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
• Resolve issues pertaining to tour statuses, bookings, coding and etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain copies of invitations and daily tour manifests for reference purposes.
• Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.
• Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.
• Compile data on each Marketing Coordinator and / or Managers performance.
• Prepare additional reports deemed necessary
• Coordinate and partner with In-House and Front Line leadership with regard to tour seats available and potential tour flow.
• Ensure any pertinent information related to Marketing / Concierge is properly and timely disseminated.
• Coordinate with sales regarding new / changes in marketing programs (booking / gifting policies).
• Perform other related functions not listed.

Education and / or experience requirements :

How you'll be rewarded :

Where memories start with you :

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.