Talent.com
Patient Access Specialist

Patient Access Specialist

Ensemble Health PartnersDecatur, IL, US
6 days ago
Job type
  • Full-time
Job description

Patient Access Specialist

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity : Entry Level Career Opportunity Offering :

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $16.50 - $17.65 / hr based on experience

This position is an onsite role, and candidates must be able to work on-site at HSHS - St. Mary's Hospital - Decatur in Decatur, IL.

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities :

  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient / guarantor / legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
  • Experience We Love :

  • 1+ years of customer service experience
  • Required Qualifications :

  • High School Diploma / GED Required
  • CRCR Required within 9 months of hire (Company Paid)
  • Join an award-winning company :

  • Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
  • Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
  • 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
  • Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
  • Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
  • Energage Top Workplaces USA 2022-2024
  • Fortune Media Best Workplaces in Healthcare 2024
  • Monster Top Workplace for Remote Work 2024
  • Great Place to Work certified 2023-2024
  • Innovation, Work-Life Flexibility, Leadership, and Purpose + Values

    Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  • Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

    Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

    Create a job alert for this search

    Patient Specialist • Decatur, IL, US

    Related jobs
    • Promoted
    Respiratory Therapist, Night shift

    Respiratory Therapist, Night shift

    Hopedale Medical ComplexHopedale, Illinois, United States, 61747
    Full-time
    Quick Apply
    Respiratory Therapist, Night shift.We are currently looking for experienced Respiratory Therapist's for Full-time, Night shift positions!. Pay range for this position, starting at $32 / hr to $35 / hr.T...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,109 per week in Decatur, IL

    Travel Physical Therapist (PT) - $2,109 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Physical Therapist (PT) in Decatur, Illinois, 62526!. Centra Healthcare Solutions is seeking an experienced Physic...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,100 per week in Decatur, IL

    Travel Physical Therapist (PT) - $2,100 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Decatur, Illinois, 62526!. Client in IL seeking Physical Therapist.We are looking for a healthca...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Specialist - PRN

    Patient Access Specialist - PRN

    Decatur Memorial HospitalDecatur, IL, US
    Full-time
    Our Patient Access Specialist pre-registers and registers patients.Schedule patients for procedures and tests at MHS facilities. Collects accurate patient demographic and billing information in a ti...Show moreLast updated: 30+ days ago
    • Promoted
    Travel MRI Tech - $2,240 to $2,419 per week in Bloomington, IL

    Travel MRI Tech - $2,240 to $2,419 per week in Bloomington, IL

    AlliedTravelCareersBloomington, IL, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified MRI Tech in Bloomington, Illinois, 61701!.Host Healthcare is an award-winning travel healthcare company with an immediate ope...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,020 per week in Lincoln, IL

    Travel Physical Therapist (PT) - $2,020 per week in Lincoln, IL

    AlliedTravelCareersLincoln, IL, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Lincoln, Illinois, 62656!. Client in IL seeking Physical Therapist.We are looking for a healthca...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,966 per week in Lincoln, IL

    Travel Physical Therapist (PT) - $1,966 per week in Lincoln, IL

    AlliedTravelCareersLincoln, IL, US
    Full-time
    AlliedTravelCareers is working with Skyline Med Staff to find a qualified Physical Therapist (PT) in Lincoln, Illinois, 62656!. Join the Top- Rated Travel Healthcare Team!\n\nSkyline Med Staff was n...Show moreLast updated: 14 days ago
    • Promoted
    Provisionally Licensed Therapist

    Provisionally Licensed Therapist

    LifeStance HealthEdinburg, IL, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 27 days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Decatur, IL

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Decatur, Illinois, 62521!.Some locum assignments can be as short as a day, others, years.Some are far f...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,511 per week in Decatur, IL

    Travel Physical Therapist (PT) - $2,511 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Physical Therapist (PT) in Decatur, Illinois, 62526!. A facility in Decatur, IL is seeking its next amazing PT (Physical The...Show moreLast updated: 6 days ago
    • Promoted
    Travel Nurse RN - Cardiac Catheterization Lab - $2,584 to $2,784 per week in Bloomington, IL

    Travel Nurse RN - Cardiac Catheterization Lab - $2,584 to $2,784 per week in Bloomington, IL

    TravelNurseSourceBloomington, IL, US
    Full-time
    TravelNurseSource is working with Titan Medical Group to find a qualified Cath Lab RN in Bloomington, Illinois, 61701!.Bloomington, IL, United States. Titan Medical is looking for travelers to fill ...Show moreLast updated: 4 days ago
    • Promoted
    Licensed Clinical Mental Health Therapist

    Licensed Clinical Mental Health Therapist

    LifeStance HealthArgenta, IL, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,975 per week in Decatur, IL

    Travel Physical Therapist (PT) - $1,975 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Decatur, Illinois, 62526!. As an outpatient physical therapist, you'll provide PT services to ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Echo Tech - $2,725 per week in Decatur, IL

    Travel Echo Tech - $2,725 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Echo Tech in Decatur, Illinois, 62521!.Travel Radiology : Echo Ultrasound Decatur. Shift Details : 10H Days (7 : 00 AM-5 : 30 ...Show moreLast updated: 21 days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,371 per week in Decatur, IL

    Travel Physical Therapist (PT) - $2,371 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Physical Therapist (PT) in Decatur, Illinois, 62526!. A facility in Decatur, IL is seeking its next amazing PT (Physical The...Show moreLast updated: 30+ days ago
    • Promoted
    PATIENT ACCESS ASSOCIATE - PRN

    PATIENT ACCESS ASSOCIATE - PRN

    Decatur Memorial HospitalTaylorville, IL, US
    Full-time
    The Patient Access Specialist is responsible for completing patient registrations, discharges, and transfers accurately and efficiently. This role involves obtaining and verifying all required demog...Show moreLast updated: 19 days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,285 per week in Decatur, IL

    Travel Physical Therapist (PT) - $2,285 per week in Decatur, IL

    AlliedTravelCareersDecatur, IL, US
    Full-time
    AlliedTravelCareers is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Decatur, Illinois, 62526!. As an outpatient physical therapist, you'll provide PT services to ...Show moreLast updated: 7 days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,058 per week in Lincoln, IL

    Travel Physical Therapist (PT) - $2,058 per week in Lincoln, IL

    AlliedTravelCareersLincoln, IL, US
    Full-time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Physical Therapist (PT) in Lincoln, Illinois, 62656!. Centra Healthcare Solutions is seeking an experienced Physic...Show moreLast updated: 30+ days ago