Title Clerk

Job Description

Job Description

Salary : 21 - 23

Title Clerk

South Bay Auto Auction's Gardena location is currently looking for a full-time person to help in our Title department. The DMV Title Clerk is responsible for processing vehicle titles accurately and within company timelines and for providing excellent service to customers.

Essential Functions include :

Must have DMV Experience

Processes vehicle titles with precise accuracy

Research vehicle titles and resolves issues in a timely manner

Meets company timelines in processing titles and resolving title issues

Understands and follows corresponding state title processing guidelines

Consistently responds to customer inquiries and requests in a professional manner within company timeline.

Maintains a positive and professional demeanor

Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties.

Insurance experience is a BIG PLUS

Bi-lingual (Spanish) a plus

Required Skills :

Excellent customer service attitude and skills

Excellent communication skills

Professional phone manner

Computer proficiency

Must be able to multi-task in a fast-paced environment

Strong attention to detail

HS diploma or GED preferred

Required Experience :

One year DMV Title processing experience

Knowledge of DMV documentation requirements

One year of customer service experience

SBAA offers vacation, sick, holidays, 401K and medical insurance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.