Client Service Manager

Job Description

Job Description

Join us in making a difference in SUPPLY, NC ! Looking for dependable team player, APPLY TODAY!

Interim Healthcare of Supply, NC is now hiring a Full Time Customer Service Representative Monday through Friday 8 : 00am-5 : 00pm!

General Purpose :

To provide continuous improvement of the total quality of the branch / office as it relates to assisting the Client Service Supervisor (or designee) with the office operations and the scheduling of patients / clients requiring care.

Essential Functions :

• Assists the Client Service Supervisor (or designee) in establishing and monitoring compliance with quality and operations standards.
• Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and / or organizes / reorganizes job schedules for home care personnel.
• Verifies client insurance.
• Creates files for patients / clients and ensure paperwork is kept up to date.
• Assists with marketing, payroll and / or collection functions, as needed.
• Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as all policies, procedures, and standards of Interim HealthCare.
• Promotes agency through education to prospective and existing patients / clients.
• Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.
• Completes other assignments as requested and assigned.
• May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization / department.

Minimum Education & Experience Requirements :

Knowledge, Skills & Abilities Required :

Working Conditions & Physical Effort :

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PandoLogic. Keywords : Client Services Manager, Location : Supply, NC - 28462 , PL : 601656898