We are looking for a hands-on Manager, Deployment Team - Accounting Solutions to lead and grow our implementation team and oversee the successful onboarding and deployment of our Rillet platform across a growing portfolio of clients. This is an opportunity to shape and scale the implementation strategy and team structure. The ideal candidate has strong accounting system or ERP implementation experience, thrives in fast-paced environments, and enjoys mentoring others while driving results.
We're looking for teammates who value in-person collaboration and are within commutable distance of our NYC or San Francisco offices (or willing to relocate), though we're open to remote candidates for this role. For those working from our offices, team members are required to be in-office Tuesdays and Thursdays, plus one additional flexible in-office day. Certain roles may require additional in-office time based on function.
Lead and manage the Implementation team, providing guidance, support, and performance feedback.
Oversee client implementations from kickoff to go-live, ensuring timely and successful onboarding experiences.
Develop and optimize implementation processes, workflows, and documentation across the team.
Collaborate with cross-functional partners (Product, Engineering, Customer Success) and key client stakeholders to define and execute project plans.
Analyze client business processes to configure effective solutions.
Oversee data migration, reconciliation of large data sets, and integration of Rillet's platform with external systems.
Facilitate technical connections between client environments and Rillet's integration partners.
Identify risks or roadblocks early, and implement proactive solutions to keep projects on track.
Maintain clear and consistent documentation and reporting for both internal stakeholders and clients.
7+ years of experience in accounting, audit, advisory, or related customer-facing roles
3+ years of people management experience, including hiring, developing, and leading high-performing teams within an implementation, professional services, or accounting function
Proven experience in accounting and finance and working with ERP systems such as NetSuite, SAP, QuickBooks, Sage, or Oracle.
Strong project management and organizational skills, with the ability to juggle multiple priorities.
Excellent interpersonal and communication skills, including collaborating across technical and non-technical teams.
Thrive in fast-paced, startup environments, with a sharp eye for detail and process improvement.
Experience with SaaS revenue recognition and ASC 606 is a strong plus.
Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.
Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.
Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.
Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.
Manager, Deployment Team - Accounting Solutions • San Francisco, CA, United States
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