Delegation Coordinator

You Belong Here

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: M-F

Position Summary

The Delegated Credentialing Coordinator is responsible for all assigned credentialing activities, and the coordination of associated delegated credentialing functions. Acts as a liaison between the provider, staff and hospital/clinic leadership; and facilitates communications between these entities as appropriate. The Coordinator prepares for and supports the Provider committee and/or MCC Network Council committee meetings, as well as support to the respective Medical Directors. Serves as a subject matter expert, who may be assigned major projects within the department, to include oversight and compliance of credentialing activities.

Responsibilities

• Acts as a liaison between the Centralized Credentialing Office and hospital administration/support departments and facilitates communications between these entities as appropriate
• Assists Delegation Manager with the scheduling of pre/sub-delegation audits; accurately completing delegation audit tool and arranging the annual health plan delegation audits.
• Reporting audit outcomes to the appropriate MHS/MCC network and management leadership/committees.
• Organizes and coordinates daily support activities for the credentialing staff to assure timely completion of tasks, communications, projects and follow-through.
• Performs QA review of all initial and recredentialing files, assessing if file meets "clean file" criteria, and moving forward for Medical Director or committee approval accordingly.
• Coordinates services for assigned Credentialing committee (MAP, MCC), such as preparing agenda, compiling agenda back-up information, coordinating meeting arrangements, preparing red-flag file summaries, and disseminating meeting announcements.
• Maintains committee minutes as assigned (MAP and/or MCC committees) and archives assuring confidentiality and dissemination of information within delegated credentialing manual.

Requirements

• AA degree or business or vocational training; equivalent additional relevant experience in lieu of education will be considered
• Three (3) years Medical Staff Services experience; credentialing experience in an acute care setting and or experience completing delegation oversight assessments/audits preferred
• Data Analysis experience
• Certified Provider Credentialing Specialist (CPCS) by the National Association of Medical Staff Services preferred
• Credentialing database experience preferred
• Health Plan Delegation experience strongly preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our employees
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes "America's Best Employers by State" for several years running
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $62,608.00 - $90,106.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.