Project Manager

Project Manager - US/Remote

At *** (*** | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. *** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. We are seeking an experienced Project Manager to lead IT projects within the telecom sector. The role involves managing end-to-end delivery of technology initiatives, ensuring alignment with business objectives, and driving innovation in telecom operations.

Key Responsibilities

• Project Planning Execution
• Define project scope, objectives, and deliverables in alignment with telecom business needs.
• Develop detailed project plans, schedules, and resource allocation.
• Monitor progress and ensure timely delivery within budget.
• Stakeholder Management
• Collaborate with cross-functional teams including network engineers, software developers, and business analysts.
• Act as the primary liaison between IT teams and telecom business units.
• Communicate project status, risks, and issues to senior management.
• Technical Oversight
• Manage IT system implementations such as OSS/BSS (Operational Support Systems / Business Support Systems).
• Oversee integration of telecom applications (CRM, billing, ERP, network management tools).
• Ensure compliance with telecom industry standards and regulatory requirements.
• Risk Quality Management
• Identify potential risks and develop mitigation strategies.
• Ensure project deliverables meet quality standards and customer expectations.
• Conduct post-project evaluations to capture lessons learned.

Required Skills Qualifications

Bachelor's degree in IT, Computer Science, Telecommunications, or related field (Master's preferred). 7+ years of project management experience, with at least 3 years in telecom IT projects. Strong knowledge of telecom systems (OSS/BSS, billing, CRM, ERP). Proficiency in project management tools (MS Project, Jira, Trello). Familiarity with Agile, Scrum, and Waterfall methodologies. Excellent communication, leadership, and stakeholder management skills. PMP/Prince2 certification is a plus.

Desired Attributes

Ability to manage multiple projects simultaneously in a fast-paced telecom environment. Strong analytical and problem-solving skills. Experience working with vendors and third-party service providers. Knowledge of emerging telecom technologies (5G, IoT, cloud-based solutions).

The pay range for this role is ***-*** per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate *** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ***