Posting Job Sr Customer Development Manager DRT

Sr. Customer Development Manager-DRT

The Sr. Customer Development Manager-DRT is responsible for making sales calls on a designated customer(s). The Sr. Customer Development Manager-DRT works closely with store management, store directors, as well as small group headquarter leadership. This position is responsible for selling, distributing, merchandising, and executing project work while maintaining strong in-store relationships.

Essential Job Duties and Responsibilities

Sales and Brand Representation (35%)

• Selling and acting as the client's brand ambassador.
• The Sr CDM-DRT is responsible for all aspects of client sales.
• In some cases, the Sr CDM-DRT is responsible for selling to sub-banners within wholesalers.

Client and Company Objectives (35%)

• Meet or exceed client and company objectives by maintaining authorized baseline distribution and the selling and placement of new SKU's. Professionalism at all levels.

Retail and Display Management (15%)

• Maintain schematic standards and integrity through consistent communication with retail supervisor and assigned client personnel.
• Place shelf tags/signs, coupons and build/assemble displays and shippers as the opportunities arise.

Manage Direct Reports (15%)

• Team Leadership & Coaching: Lead, develop, and motivate a team responsible for executing in-store retail programs and building strong customer relationships.
• Customer Relationship Management: Ensure the team is engaging effectively with store-level decision-makers to influence merchandising, shelf placement, and promotional execution.
• Retail Execution Oversight: Monitor and drive flawless execution of retail programs, including new item launches, planogram compliance, and promotional displays.

Supervisory Responsibilities

• Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools, and resources.
• Indirect Reports: May delegate work of others and provide guidance, direction, and mentoring to indirect reports.

Travel and/or Driving Requirements

• Travel and driving are essential duties and functions of this job.
• Overnight travel up to 50%.

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job:

• Education Level: (Required) High School Diploma or GED or equivalent experience.
• (Preferred): Associate's Degree or equivalent experience.
• Minimum of high school diploma 2 year college degree preferred.
• The Sr CDM-DRT must be able to make on the spot decisions.
• Grocery experience is essential and required.
• Grocery CPG sales experience is required.
• Previous merchandising experience is also a plus.
• Strong analytical skills are essential.
• Flexible and adaptable, able to change course dependent upon changes in projects or business environment and able to multi-task with accuracy with frequent interruptions and competing deadlines.
• Must have the ability to communicate with store management, store directors as well as small group headquarter leadership.

Skills, Knowledge and Abilities

• Sales presentation/platform skills.
• Excellent interpersonal skills.
• Strong organizational skills.
• Outstanding written and oral communication skills.
• Working knowledge of syndicated data helpful.
• PC skills-This includes an understanding of spreadsheets (Excel), word processing (MS Word).
• Three to five years work experience in applicable field, (i.e. sales and marketing agency, Customer, Client).
• Proven track record in sales preferred.
• Presentation software (PowerPoint) helpful but not required.

Environmental & Physical Requirements

• The candidate must be able to perform the essential functions of the position.
• Work is performed in a retail in-store environment involving the following activities:
• Engage in considerable physical activity, ability to lift and/or push up to 50 pounds.
• Stand for long periods of time and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections).
• Also required to travel and drive.
• Reliable transportation and a valid driver's licensemaintained throughout employmentare required. (This position includes a competitive car allowance and mileage reimbursement.)
• Travel and Driving are essential duties and function of this job

Additional Information Regarding ASM Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities:

Sales and Brand Representation

• Selling and acting as the client's brand ambassador.
• The Sr CDM-DRT is responsible for all aspects of client sales.
• In some cases, the Sr CDM-DRT is responsible for selling to sub-banners within wholesalers.

Client and Company Objectives

• Meet or exceed client and company objectives by maintaining authorized baseline distribution and the selling and placement of new SKU's. Professionalism at all levels.

Retail and Display Management

• Maintain schematic standards and integrity through consistent communication with retail supervisor and assigned client personnel.
• Place shelf tags/signs, coupons and build/assemble displays and shippers as the opportunities arise.

Manage Direct Reports

• Team Leadership & Coaching:
• Lead, develop, and motivate a team responsible for executing in-store retail programs and building strong customer relationships.
• Customer Relationship Management:
• Ensure the team is engaging effectively with store-level decision-makers to influence merchandising, shelf placement, and promotional execution.
• Retail Execution Oversight:
• Monitor and drive flawless execution of retail programs, including new item launches, planogram compliance, and promotional displays.

Supervisory Responsibilities

• Direct Reports- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools, and resources.
• Indirect Reports- May delegate work of others and provide guidance, direction, and mentoring to indirect reports.

Travel and/or Driving Requirements

• Travel and driving are essential duties and function of this job.
• Overnight travel up to 50%.

Minimum Qualifications

• Education Level: (Required) Associates Degree or equivalent experience.
• Field of Study/Area of Experience:
• 5+ years of experience in applicable field, (