Management - Director of Operations

Director of Operations

We encourage you to bring your talent and effort to Harvest Sherwood and contribute to our shared success, while having fun, serving our customers, and strengthening the local communities in which we operate. As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an essential business. We buy, sell and deliver fresh, high quality protein products and other foods to over 6,000 retail and foodservice customers.

Job Purpose

The Director of Operations will partner with the National Operations Manager to create, develop and implement policies and procedures for the Warehouse and Transportation departments. This individual is responsible for overseeing the day-to-day operations that impact operations of each of the branches and company as a whole. The Director of Operations will execute the strategies and processes to enhance operations of the company in addition to supporting each branch on their operations. Results will be achieved by continuous process improvement, measuring key performance indicators and developing a strong understanding of internal systems, developing associates, resolving issues swiftly, and allocating resources as needed to drive results and meet changing priorities.

Key Responsibilities

The Director of Operations will be assigned duties, based on organizational needs and priorities.

• Lead the operations teams to constantly strive on improving the quality and efficiency of existing operations by implementing new systems and/or improving upon existing procedures, end goal being a safe, high quality, cost-efficient operation; key areas of focus are inventory, purchasing, fleet management, labor management, safety, and driving creation and implementation of SOP's
• Lead operational management teams to achieve develop and/or improve operational processes
• Lead process improvement for each area of operations through communication around departments
• Work closely with the Warehouse and Transportation staff to form policies and procedures and execute them
• Demonstrate experience and working knowledge of the systems and drive improvement and ensure team management is align in those goals
• Evaluate new opportunities and develop (with the team) robust operational solutions
• Manage and improve corporate operational relationships, for achieving lowest cost with improved service methods
• Manage new business implementation with strong project management process on a timely basis
• Understand and maintain compliance at all operational stages for aviation and associated regulatory requirements
• Maintain and improve strong client resolutions
• Working with the National Operations Manager to assist the operations management team in setting policies, procedures, and systems and following through with implementation, consistently advising of progress
• Develop and implement warehouse and logistics operational systems and procedures to provide required information for all operational activities
• Organizational development including the hiring, development, management and leading of staff including warehouse, delivery & installation, load crew and maintenance
• Budget and capital expenditure forecasting
• Assist colleagues as needed
• Ensure phone coverage
• Address issues regarding inventory and pricing
• Attend staff and other scheduled business meetings
• Perform other tasks and special projects as needed

Qualifications and Experience

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least 5 years of management experience within distribution and service-oriented environment
• Experience managing, leading and training employees within a warehouse/logistics operation with at least 80 employees
• Experience successfully managing an operational budget
• Strong knowledge of OSHA & Safety Regulations
• Must have excellent communication skills to effectively deal with different functional managers
• Excellent prioritizing and organizational skills, and good decision-making skills
• Ability to communicate and present data to varying levels of the organization

Harvest-Sherwood is committed to offering competitive benefits to our employees and their dependents, including paid vacation, health insurances, and a 401K plan!

*We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.