Associate Project Manager
At TWG Global Holdings, LLC ("TWG Global"), we drive innovation and business transformation across a range of industriesincluding financial services, insurance, technology, media, and sportsby leveraging data and AI as core assets. Our AI-first, cloud-native approach delivers real-time intelligence and interactive business applications, empowering informed decision-making for both customers and employees.
We prioritize responsible data and AI practices, ensuring ethical standards and regulatory compliance. Our decentralized structure enables each business unit to operate autonomously, supported by a central AI Solutions Group, while strategic partnerships with leading data and AI vendors fuel game-changing efforts in marketing, operations, and product development.
You will collaborate with management to advance our data and analytics transformation, enhance productivity, and enable agile, data-driven decisions. By leveraging relationships with top tech startups and universities, you will help create competitive advantages and drive enterprise innovation.
At TWG Global, your contributions will support our goal of sustained growth and superior returns, as we deliver rare value and impact across our businesses.
Key Responsibilities:
- Support client onboarding by coordinating intake processes, scheduling training sessions, and ensuring clients are set up in internal systems
- Provide day-to-day support including status updates, progress tracking, and follow-up communications with clients and internal stakeholders
- Update and maintain the CRM with detailed notes on client interactions, follow-ups, intake status, and project milestones
- Assist with training management by organizing training schedules, materials, and tracking completion across the client base
- Monitor and update compliance dashboards, working closely with engineers and team members to track project status and flag issues
- Conduct regular check-ins with clients and internal teams to assess progress, gather feedback, and escalate concerns as needed
- Support project management workflows by maintaining trackers, preparing status reports, and coordinating across cross-functional teams
- Assist with general business development administrative tasks to reduce the operational burden on senior team members