Police Systems Software Specialist, University Police

SUMMARY

Works under minimal direction to provide technical skills and expertise required to develop, modify, and maintain police computer operating system software.

Responsible for the support and maintenance of all police department specific technology systems including desktop computers, servers, databases and applications that impact critical department operations, functions and services. Troubleshoots desktop, server, application and network issues. Participates in the roll out of new software/firmware, features, fixes, and upgrades by coordinating with vendors and IR department, issuing announcements, developing training guides and manuals and conducting training as necessary.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent.
  
• Experience
  5 years of experience dealing with computer systems, servers, databases and applications, including at least
  2 years in end-user/desktop support.
  

Preferred

• Experience
  Knowledge in police department specific software systems preferred.
  

JOB DUTIES

• Responsible for the support and maintenance of all police department specific technology systems including desktop computers, servers, databases and applications that impact critical department operations, functions and services.
• Troubleshoots desktop, server, application and network issues.
• Researches capabilities and performance of new software and hardware technologies and prepares evaluations based on department operational needs;
• Works with server hardware both for physical and virtual hosted environments.
• Assists in the planning, testing, administering, and implementing enterprise level projects such as system replacement, software migrations, and upgrades.
• Participates in the roll out of new software/firmware, features, fixes, and upgrades by coordinating with vendors and IR department, issuing announcements, developing training guides and manuals and conducting training as necessary.
• Collaborates with stakeholders to determine solutions for core and related system requirements and projects while applying proven communication, analytical, and problem-solving skills.
• Works with operating system security components, both with identifying potential vulnerabilities and remediating said vulnerabilities where applicable.
• Manages and maintains daily system processes as well as documenting processing requirements and system functions.
• Serves as a liaison between department and vendors.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.