Talent.com
ClaimSorted Inc
Ops & Strategy Associate (London)ClaimSorted Inc • New York, NY, United States
No longer accepting applications
Ops & Strategy Associate (London)

Ops & Strategy Associate (London)

ClaimSorted Inc • New York, NY, United States
30+ days ago
Job type
  • Full-time
Job description

ClaimSorted Role

Insurance exists to support people at their most vulnerable after loss, illness, or crisis. Yet too often, the systems behind it fail when they're needed most. ClaimSorted is fixing that.

ClaimSorted helps insurers outsource claims end to end a service called Third-Party Administration (TPA), a ~$200B industry. By combining a strong in-house claims team with an AI-enabled platform, we deliver faster claims, better service, and better outcomes for insurers and their customers.

Backed by Y Combinator, Atomico, and Eurazeo, we've raised $16M+ and already manage claims for over $200M in insurance premium across 50+ partners, including more than five publicly traded companies. Our goal is to protect every person who needs it.

Location: This role is in-person in our London office 5 days a week

About the Role

We're looking for a process-driven insurance/InsurTech professional who can build robust operational frameworks around our rapid-growing claims team. This role is for someone who understands how claims teams really work, where they lose time, where customers feel friction, and where better product design can remove manual effort.

You will turn operational inefficiencies into usable workflows, clear requirements, feedback loops, rollout plans, and data-capture improvements that help the claims team adopt new features quickly and help the product team build what actually matters.

This role sits at the intersection of claims operations and product operations. It is ideal for someone who likes being close to the frontline but also wants to improve the machine behind it.

What You'll Do

  • Act as a bridge between claims, operations and product, making sure product decisions reflect real claims-handling needs.
  • Identify inefficiencies by working closely with claims adjusters, reviewing workflows, and analysing claims data.
  • Work with the product team to design, test, and implement process improvements that make claims faster and more efficient.
  • Ensure new processes and automations are implemented properly and adopted by the claims team.
  • Track the impact of process changes using data, feedback, and operational metrics.

What We're Looking For

  • Strong process thinking: you can map a workflow, spot failure points, and separate core issues from symptoms.
  • Comfort working with data in spreadsheets and dashboards. You do not need to be a data scientist, but you should be able to interrogate metrics and spot patterns.
  • Able to write clearly for different audiences: claims, leadership, and product.
  • High ownership and comfort with ambiguity. You move work forward without waiting for perfect instructions.
  • Strong stakeholder skills. You can work with claims, product, and leadership without getting lost in translation.

Nice to Have

  • 2-4+ years in claims handling, claims operations, TPA/carrier/MGA operations, or another role very close to frontline claims execution.
  • Experience rolling out new systems, features, or workflow changes in an ops environment.
  • Experience writing product requirements, tickets, SOPs, or process documentation.
  • Basic SQL, Looker/Metabase/BI, or similar tooling.
  • Experience in startup or high-growth environments.
Create a job alert for this search

Ops & Strategy Associate (London) • New York, NY, United States

Similar jobs

Consumer Opinion Research Participant

GL IncWest Long Branch, New Jersey
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Associate - Product Operations & Strategy

Loop AINew York, NY, United States
Full-time

Product Operations & Strategy Associate.Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across... Show more

 • Promoted

Strategy & Operations Contractor

Abacus Service CorporationNew York, NY, United States
Full-time

Join Our Team as a Strategy & Operations Specialist.Immerse yourself in the vibrant and dynamic environment of New York City, where innovation meets opportunity.Our office is located at 200 Fifth A... Show more

 • Promoted

Associate Director, Engagement Strategy

CMI Media GroupNew York, NY, United States
Full-time

Associate Director, Engagement Strategy.Position at CMI Media Group Lead with Strategic Vision, Drive Omnichannel Healthcare Campaigns: Are you a strategic thinker with a passion for crafting media... Show more

 • Promoted

Strategy & Operations

ForusNew York, NY, United States
Full-time

Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.Our platform automates the complexity between a doctor prescri... Show more

 • Promoted

Strategy& - Operations Strategy Consulting, Manager

PwC (US)New York, NY, United States
Full-time

Strategy& - Operations Strategy Consulting, Manager.The Opportunity As a Strategy& - Operations Strategy Consulting, Manager, you will specialize in developing and implementing strategic plans to o... Show more

 • Promoted

Associate Director, Strategy & Operations, Genetic Medicines

RegeneronTarrytown, NY, United States
Permanent

Associate Director Strategy Planning & Operations.At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases.We are seeking an Associate Directo... Show more

 • Promoted

Associate Director of Equal Opportunity & Deputy Title IX Coordinator (Assoc. Director 3)

Ramapo College of New JerseyMahwah, NJ, United States
Temporary

Associate Director Of Equal Opportunity And Deputy Title IX Coordinator.The Associate Director of Equal Opportunity and Deputy Title IX Coordinator serves as the College's Affirmative Action/Equal ... Show more

 • Promoted

Strategic Operations Associate

Everyday HealthNew York, NY, United States
Full-time

Strategic Operations Associate.Everyday Health Consumer is seeking a Strategic Operations Associate to join our Strategic Enablement and Performance Operations team.This unique team is responsible ... Show more

 • Promoted

Senior Associate, Strategy

MslgroupNew York, NY, United States
Full-time

PHM is the leading health media agency in the US, built for the modern healthcare experience.Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling ... Show more

 • Promoted

Senior Associate - Investor Services

WaystoneFair Lawn, NJ, United States
Full-time

Senior Associate, Investor Services.Waystone is a leading asset-servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions.With... Show more

 • Promoted

Strategy Associate III-Strategic Initiatives

JPMorgan ChaseNew York, NY, United States
Full-time

At JPMorgan Chase, Strategy shapes, accelerates and helps deliver our most important strategic priorities in close partnership with our businesses.Strategy is comprised of talented individuals who ... Show more

 • Promoted

Customer Strategy & Operations

Candid HealthNew York, NY, United States
Full-time

Candid Health is looking to hire multiple Customer Strategy & Operations team members in 2026! Over the past year, this team has grown significantly, and we're excited to bring on new talent to hel... Show more

 • Promoted

Strategy & Operations

GuacNew York, NY, United States
Full-time

Guac Is Building The AI Platform For Grocery.Guac is building the AI platform for grocery.We started with forecasting and replenishment, helping grocery retailers order and produce the perfect amou... Show more

 • Promoted

Associate, Strategic Partnerships

Ares ManagementNew York, NY, United States
Full-time

Strategic Partnerships Associate.Over the last 20 years, Ares' success has been driven by our people and our culture.Today, our team is guided by our core values Collaborative, Responsible, Entrep... Show more

 • Promoted

Associate Director, Strategy Planning & Operations, Hematology

Regeneron PharmaceuticalsTarrytown, NY, United States
Full-time

The Associate Director, Clinical Sciences Strategy and Planning, will partner with the Executive Director, Clinical Science Strategy and Excellence, to support the strategic and operational advance... Show more

 • Promoted

GTM Strategy & Operations Manager

Anrok, IncNew York City, NY, United States
Full-time

San Francisco, Salt Lake City, or New York CityAnrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity.As the digital economy has grown 6x ... Show more

 • Promoted

Strategy & Operations Associate

TempusNew York, NY, United States
Full-time

Strategy & Operations Associate.Passionate about precision medicine and advancing the healthcare industry?.Recent advancements in underlying technology have finally made it possible for AI to impac... Show more

 • Promoted

Strategic Operations Associate

Ziff DavisNew York, NY, United States
Full-time

Consumer Strategic Operations Associate.Everyday Health Consumer is seeking a Strategic Operations Associate to join our Strategic Enablement and Performance Operations team.This unique team is res... Show more

 • Promoted

Investor Relations Strategy and Ops

Capital DepartmentNew York City, NY, US
$130,000.00 yearly
Full-time

Do you want to help entrepreneurs scale the next generation of high-impact unicorns? Then join us at.Capital Department is on a mission to open private markets to everyone, having helped founders r... Show more