AI Workforce Enablement Lead

Join The U.S. & Bermuda Center For AI Enablement

Join us and play your part in something special! Join the U.S. & Bermuda Center for AI Enablement and play a key role in accelerating enterprise-wide AI adoption. In this role, you will help colleagues build confidence and practical skills to use AI in their daily work, supporting the rollout of training, tools, and resources aligned to enterprise standards. You'll contribute to hands-on learning experiences, develop scalable enablement materials, and support communities of practice to drive engagement and adoption across the organization. This role also reinforces responsible and compliant AI use while gathering feedback and tracking adoption metrics to continuously improve programs.

What We Ask Of You

• Support the U.S. & Bermuda AI transformation by enabling organization-wide adoption of AI, helping colleagues build confidence and practical capability to use AI in their daily work.
• Contribute to the design and execution of an enterprise AI adoption program, including development of on-demand learning resources, use case libraries, and clear, actionable guidance aligned to approved tools, platforms, and policies.
• Help deliver hands-on, project-based learning experiences that focus on real work examples and practical application rather than classroom or theoretical instruction.
• Support leadership mentoring and coaching efforts by helping articulate the "art of the possible" and reinforcing how AI can be used responsibly to improve outcomes.
• Assist in building and sustaining communities of practice and superuser networks, enabling front-line practitioners to share use cases, learn from one another, and accelerate adoption at scale, while promoting standard patterns and avoiding fragmented approaches.
• Reinforce responsible and compliant use of AI by embedding safe-use guidance, escalation paths, and governance expectations into training, communications, and enablement activities.
• Gather and synthesize feedback from colleagues, superusers, and leaders to identify adoption barriers, learning gaps, and improvement opportunities, sharing insights with the broader AI Enablement team.
• Support tracking and reporting on adoption and engagement metrics including usage, proficiency, and value realization, help assess progress, inform priorities, and continuously improve workforce enablement efforts

What You Will Bring To The Role

• 5+ years of relevant professional experience required and 1-2+ years of experience using AI tools preferred.
• Bachelor's degree or equivalent work experience.
• Experience helping people adopt new tools, technologies, or ways of working, with an understanding that successful change requires communication, patience, and reinforcement.
• Comfort designing or delivering practical training or enablement, such as workshops, job aids, coaching, or learning sessions that help people apply new skills in their daily work.
• Ability to explain new or complex topics as AI in clear, simple terms that make sense to a wide range of colleagues.
• A collaborative mindset and the ability to build trust with teams, leaders, and front-line colleagues while influencing change without direct authority.
• Basic familiarity with AI and digital tools, with a focus on how they can responsibly support work rather than replace human judgment and alignment to enterprise-approved toolsets and platforms.
• Awareness of the importance of responsible and compliant use, including knowing when to follow guidelines, escalate questions, or pause adoption.
• Willingness to listen, gather feedback, and adjust training or enablement approaches based on what is working and what is not.
• Curiosity and adaptability, with interest in learning alongside others as AI capabilities and business needs continue to evolve.

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the AI Workforce Enablement Lead is $116,080 - $159,610 with 25% incentive.

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.

No agencies please.