Talent.com
Willis Automotive
Parts AdvisorWillis Automotive • Des Moines, IA, US
Parts Advisor

Parts Advisor

Willis Automotive • Des Moines, IA, US
30+ days ago
Job type
  • Full-time
Job description

Willis Automotive

Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests!

Willis Automotive Offers:

  • A great benefits package, available the first month following 30 days of employment, which includes: Medical, Dental, Vision, Short and Long Term Disability, plus additional supplemental insurances
  • 401k with company match
  • Paid Time Off and 7 paid holidays
  • Employee discounts at all locations
  • Paid training and development on and off-site
  • Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more!

Primary Function:

Under the direction and supervision of the Parts Manager, this position is responsible for selling retail parts to customers through direct counter sales, through the parts department, or on the telephone. Exercises initiative and independent judgment in the performance of assigned tasks. Performs all duties within the objectives, standards, and policies of Willis Automotive.

Duties and Responsibilities:

  • Assists walk-in customers in selecting required parts, suggests companion requirements, specials, and ensures that the customer is aware of the full product line.
  • Responsible for ordering inventory and ensuring that adequate inventory is in stock.
  • Responsible for handling all parts needs/requirements for the Service Department(s) to include:
    1. Ordering and inventory control
    2. Timely and accurate communication of parts availability to appropriate Service Department staff
    3. Timely delivery of parts to respective technician's workstation
    4. Processing returns
    5. Maintains positive and helpful interaction with Service personnel.
  • Answers incoming calls, provides price quotes and other requested information.
  • Sets up orders for daily shipment, delivery and pick up.
  • Verifies "will call" and "back order" files weekly and returns to vendors.
  • Assists other departments in selecting parts needed for repairs.
  • Issues credit on returned parts.
  • Ensures that charge sales are processed and signed by customer; cash sales are properly recorded.
  • Keeps abreast of inventory, new products and product updates on all dealership car lines.
  • Ability to operate material handling equipment with confidence and in a safe work manner.
  • Completes annual manufacturer certification training/requirements.
  • Communicates work accomplishments and activities to supervisor on a regular basis.
  • Assists with performing the physical inventory of entire parts department one time a calendar year. This process is done after normal business hours.
  • May assist with other duties in the absence of department staff.
  • Maintains a neat and clean work area.
  • Performs any other related duties as assigned.

What we need from you:

  • Ability to read and comprehend instructions and information
  • High school diploma/GED; some college coursework preferred.
  • Minimum one-year experience in an automotive parts inventory or independent parts retail required.
  • Previous customer service and sales experience helpful
  • Skill to operate material handling equipment
  • Ability to lift up to 50 pounds comfortably; 70 pounds with assistance
  • Strong ability to handle multiple tasks and complete daily projects
  • Excellent customer service/telephone skills
  • Must have ability to work well in a team-based environment
Create a job alert for this search

Parts Advisor • Des Moines, IA, US

Similar jobs

DEPARTMENT MANAGER - SALES

Von MaurWest Des Moines, IA, United States
Full-time

As a Department Manager, you represent Von Maur and impact our reputation as America's Leading Department Store.You drive retail growth through building and maintaining relationships, optimizing me... Show more

 • Promoted

Merchandise Associate

HomeGoodsAmes, IA, US
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

 • Promoted

Product Demonstrator Part Time

Acosta, Inc.Ames, IA, United States
Part-time

DESCRIPTION The Associate is responsible for completing in-store food and non-food demonstrations.Acquires and maintains knowledge of products represented.Prepares, serves, and breaks down product... Show more

 • Promoted

Inventory Auditor

Costco Wholesale CorporationWest Des Moines, IA, United States
Full-time

Maintains accurate warehouse inventory.Corrects discrepancies in stock status and book inventory.Audits Receiving, RTV and FE reports as needed to identify and correct errors.Audits other departmen... Show more

 • Promoted

OTR CDL A Drivers Moving National Freight -Top 50% average $101,1762 / $.64 to $.67 cpm - Saint

Crete CarrierSaint Charles, IA, US
Full-time

Crete Carrier offers a 21 Days Out.Top 50% average $101,176 per year.One-year verifiable tractor trailer experience with a class A CDL. Show more

 • Promoted

Retail Key Holder PT

L'OrealDes Moines, IA, United States
Part-time

SalonCentric Key Holder - Part Time Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an exp... Show more

 • Promoted

Merchandising Lead

Wal-MartAmes, IA, United States
Full-time +1

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.The amount you receive depends on your job classification and length of employment.It wi... Show more

 • Promoted

Retail Part Time Team Lead 443

Office DepotDes Moines, IA, United States
Part-time

Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing products, technology, services, furniture, and print offerings.The Retail Team Lead will quickly build... Show more

 • Promoted

Retail & Cardlock Marketing Lead

World KinectDes Moines, IA, United States
Full-time

Retail and Cardlock Marketing Lead.Location: Remote field work, U.At World Kinect, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our appr... Show more

 • Promoted

Drive with DoorDash - Onboarding / Onboard

DoorDashNew Virginia, IA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

New 21 Day Out for Costco Dedicated Earning $.59 to $.62 CPM - Cumming, IA

Shaffer TruckingCumming, IA, US
Full-time

New Costco Dedicated 21 Days Out.Top 50% average $96,442 per year.One-year verifiable tractor trailer experience with a class A CDL. Show more

 • Promoted

Advanced Electronics / Computer Field Technician

US NavyNorwalk, IA, US
Full-time

Advanced Electronics / Computer Field (ET/FC).The Advanced Electronics and Computer Field trains Sailors to maintain, operate, and repair some of the Navy’s most sophisticated electronics and compu... Show more

 • Promoted

Commissions Advisor

IntegrityUrbandale, IA, United States
Full-time

The Commission Advisor is responsible for the accurate processing, review, and reconciliation of broker and advisor commission data within a broker-dealer environment.This role supports timely comm... Show more

 • Promoted

Financial Advisor-Central Iowa/Des Moines/Ames/Fort Dodge

Thrivent Financial for LutheransAmes, IA, United States
Full-time

Make an impact providing expert financial advice with heart.Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing.Here, you'll make... Show more

 • Promoted

Store Shift Lead

Murphy USAIndianola, IA, United States
Part-time

Store Shift Lead | Murphy Oil USA.As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply ... Show more

 • Promoted

Outside Parts Salesperson

Murphy-HoffmanDes Moines, IA, United States
Full-time

Job DetailsJob TitleOutside Parts SalespersonBusiness FunctionSalesBranch NameMHC Kenworth-Des MoinesDate02-03-2026Address4111 Delaware AvenueCityDes MoinesStateIAJob Overview & Essential Funct... Show more

 • Promoted

Client Service Advisor

CambridgeWest Des Moines, IA, United States
Full-time

WealthPlanners is seeking an experienced Client Service Advisor to join our growing team.In this role, you'll serve as a key partner to financial advisors and clients, delivering high-touch service... Show more

 • Promoted

Assistant Manager

Dollar TreeAmes, IA, United States
Part-time

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.Duties include, but are not limited to, the following:.Assist with sto... Show more

 • Promoted

Senior Home Lending Advisor - Des Moines IA

ChaseDes Moines, IA, United States
Full-time

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your cu... Show more

 • Promoted

Senior Advisor

Treasury DepartmentDes Moines, IA, United States
Full-time

The following are the duties of this position at the full working level.If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to le... Show more