POSITION SUMMARY
A room attendant performs routine duties in cleaning and servicing of guest rooms under supervision of the housekeeping supervisor.
Room attendants promote a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.
He / She should maintain complete knowledge of and comply with all housekeeping departmental policies / service and also the hotel's procedures / standards.
Additionally, maintain complete knowledge of correct maintenance and use of equipment.
DUTIES AND RESPONSIBILITIES :
- Cleaning guest rooms according to the "Once a Round" procedure in the amount of time set up in Vista Host standards.
- Making beds according to standard with fresh sheets and pillowcases.
- Cleaning rugs, carpets, upholstered furniture, and / or draperies, using vacuum cleaners and / or shampooers.
- Emptying wastebaskets and transporting other trash and waste to disposal areas.
- Sweeping, scrubbing, waxing, and / or polishing floors, using brooms, mops, and / or powered scrubbing and waxing machines.
- Cleaning mirrors and shelves, wiping doors, door frames, and furniture.
- Dusting light fixtures, windowsills, baseboards, and picture frames.
- Arranging furniture properly.
- Cleaning bathrooms, scrubbing basins, tubs, toilets, and tile floor with appropriate chemical solutions and rags in accordance with Vista Host policy.
- Reporting all vacated and cleaned rooms, occupied and cleaned rooms to the Executive Housekeeper or the Assistant Housekeeper.
- Submitting work orders when maintenance deficiencies are noted.
- Maintaining a clean and well stocked cart at all times.
- Checking heating and cooling system as appropriate for the time of year, televisions, radios, clocks, and all lights in all areas of the bathroom and guest room.
- Reporting all deficiencies in operation of heating and cooling systems, televisions, radios, clocks, and replacing light bulbs as needed.
- Replenishing room supplies in proper quantity and location.
- Other duties as assigned.
Qualifications :
- This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds.
- You will also lift or move up to 50 pounds occasionally. You must also be able to stand and walk for an entire shift and perform repetitive motions.
Guest Room Attendant | Towneplace Suites Upper Arlington
Shaner Hotels has an amazing opportunity at our 119-room Upper Arlington TownePlace Suites, located just minutes away from Ohio State University. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and fo...
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