Talent.com
First Citizens Bank
Bank Sales & Service Representative (Universal Banker)First Citizens Bank • Vancouver, WA, US
Bank Sales & Service Representative (Universal Banker)

Bank Sales & Service Representative (Universal Banker)

First Citizens Bank • Vancouver, WA, US
12 days ago
Salary
$18.80–$25.43 hourly
Job type
  • Full-time
Job description

Sales And Service Representative

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

The Sales And Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

  • Communication skills - interpersonal: Comfortable and confident with proactively engaging in conversation
  • Customer service skills: Demonstrates professionalism and empathy in customer interactions
  • Sales skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

Responsibilities:

  • Service standards - foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and administration - comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications:

High school diploma or GED and 6 months customer service, cash handling

Preferred area of experience: sales, previous banking

Skill(s): financial literacy, knowledge of retail banking products and services

The base pay for this position is generally between $18.80 and $25.43/hr. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Create a job alert for this search

Bank Sales & Service Representative (Universal Banker) • Vancouver, WA, US

Similar jobs

Business Development Sales Representative

Roto-Rooter Plumbing & Water CleanupTualatin, OR, United States
Full-time

Business Development Sales Representative.Our Portland branch, located in Tualatin, OR, is seeking an Entry-Level Business Development Representative to join our team.This position is ideal for ind... Show more

 • Promoted

Branch Manager

Badger DaylightingPortland, OR, United States
Full-time

The Branch Manager position is accountable for ensuring the safe, cost effective and efficient day-to-day management of their assigned area and for the financial results of the branch.This position... Show more

 • Promoted

Merchant Card Sales Representative - Remote

Portland StaffingPortland, OR, United States
Remote
Full-time

Merchant Card Sales Representative - RemoteCompany :PRE-USLocation :Portland, Oregon, 97201Pay Rate :$33.Experience / skills and / or location may influence position wage rateRange Minimum :$33.Fun... Show more

 • Promoted

Branch Sales Manager

Genuine PartsVancouver, WA, United States
Full-time

The Branch Manager is responsible for driving sales and leading a team of outside account representatives to drive growth within a large defined territory.This position creates business and territo... Show more

 • Promoted

Retail Dealer Sales Representative

Lepley Recruiting ServicesPortland, OR, United States
Full-time

Territory Sales Manager Retail Dealer Channel.We're partnering with a well-established provider of high-quality flooring and interior surface products to identify a Territory Sales Manager focused... Show more

 • Promoted

Counter Parts Sales Representative

Fleet PrideTualatin, OR, United States
Full-time

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.Partner with the best in the heavy-duty industry.Provide service to customers by phone or in person... Show more

 • Promoted

Relationship Banker

Beneficial State BankPortland, OR, United States
Full-time

Our ideal candidate: We are seeking candidates deeply committed to our mission: to transform the banking industry from within.We lead by example, collaborate with and invest in change-makers and bu... Show more

 • Promoted

B2B Outside Sales Representative

CareerPaths NWPortland, OR, United States
Full-time

Our client is a recognized brand in the commercial cleaning sector, providing a wide range of services that include office cleaning, industrial cleaning, janitorial services, green cleaning, restau... Show more

 • Promoted

B2B Sales Representative

Slice Merchant ServicesMount Vista, WA, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Member Services Representative Retail Branch - Bilingual (Spanish) Required

Point West Credit UnionPortland, OR, United States
Full-time

ROLE:To assist Credit Union members with all activities associated with member lending, processing member transactions and responding to member needs for information and assistance with their Credi... Show more

 • Promoted

Sales Representative

BRYCE MILLER INS AGENCY INC Farmers InsuranceBattle Ground, WA, United States
Full-time

Job Overview Are you looking for a career to replace your job? BRYCE MILLER INS AGENCY INC Farmers Insurance in Battle Ground, Washington, is looking for an experienced sales representative to join... Show more

 • Promoted

Sales and Service Representative

Goldfish Swim SchoolWest Linn, OR, United States
Full-time

Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children.There's something different, something extraordinary.Not j... Show more

 • Promoted

Private Mortgage Banker

Wells FargoLake Oswego, OR, United States
Full-time

About this role: Wells Fargo is seeking a CA-WA Private Mortgage Banker (SAFE) in Consumer Lending as part of Home Lending.Learn more about our career areas and lines of business at wellsfargojobs... Show more

 • Promoted

Benefits Representative (OR)

AMBAPortland, OR, United States
Full-time

Insurance Benefits Representative (1099 Independent Contractor).Location: Oregon (statewide, any city).Compensation: Commission plus bonuses.Schedule: Self-managed with full-time effort required fo... Show more

 • Promoted

Branch Manager

Heritage-Crystal Clean LLCPortland, OR, United States
Full-time

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry.We are seeking highly motivated individuals with a strong work ethic to join ... Show more

 • Promoted

B2B Outside Sales Representative

Stratus Building Solutions NorthwestPortland, OR, United States
Full-time

ABOUT THE COMPANY:Looking for a dynamic and fast-growing company with a mission to provide innovative and effective cleaning solutions? Stratus Clean may be just the right fit for you.Top 500 Franc... Show more

 • Promoted

Relationship Banker

Bank of America CorporationLake Oswego, OR, United States
Full-time

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Growth and delive... Show more

 • Promoted

Sales Representative - Uniform

Cintas CorporationPortland, OR, United States
Full-time

Requisition Number: 225612 Job Description Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE's World's Most ... Show more

 • Promoted

Sales Representative

International PaperBeaverton, OR, United States
Full-time

Job Description** **Position Title:** Sales Representative **Pay Rate** : _Compensation includes base salary plus variable compensation, including commissions.Variable pay may provide additiona... Show more

 • Promoted

12600B - Representative, Sales

BakeMarkPortland, OR, United States
Full-time

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees.For over 100 years, BakeMark has stood for excellence in quality and service, for our custom... Show more