StorQuest Assistant Store Manager

Job Summary When you join the StorQuest Self Storage family, you’re tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be part of a creative, inspiring, and collaborative environment you are in the right place. Job Type: Full‑time. How You’ll Make a Difference You’ll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. Individual stories, locations, and experiences may change over time, but the expectation to deliver an amazing guest experience is timeless. Assistant Store Manager – Role Overview As the first‑line representative to the William Warren Properties customers in the Store Manager’s absence, the Assistant Store Manager may be full or part‑time and may be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site, assisting the Store Manager with revenue and delinquency management, occupancy, cleanliness standards, and customer service as required. Key Responsibilities Manage all aspects of the rental process: converting a sale, taking payments, selling merchandise, offering insurance, and assisting customers with truck rentals at some locations. Participate in collecting past‑due accounts. Guide WWP customers through the rental journey. Inspect the store daily including lock checks, maintain an impeccable facility, perform minor maintenance and custodial duties, and clean vacated units in a timely manner. Contact vendors for routine maintenance and repairs. Accurately handle cash, balance receipts, post payments, and process bank deposits in a timely manner. Go to the post office as required. Compensation $24.00 per hour + Competitive Bonus Potential. What Makes This Opportunity Awesome Make a difference and have a positive impact. Help people by listening and understanding their challenges. Ease concerns and consult to find an optimal storage solution that fits their needs. Promote a team‑first environment that values guest service and creates happiness. Take the lead on team initiatives, learn new skills, build management capabilities, and seize growth opportunities. Contribute creatively to the organization’s success by generating new and useful ideas. About You Preferred 1+ year(s) in Customer Service/Sales experience. Tech savvy is a plus. Experience in cash handling is required. Must be available on weekends. A huge passion for guest service and sales. Ability to be part of a team to help support and motivate as needed for a collaborative and positive work environment. Strong accountability combined with a strong work ethic and enthusiasm for teamwork. Experience working in the retail or service industry is preferred. A positive, outgoing personality. An insatiable appetite to learn new things. The mentality that there are no spare customers; every experience is as valuable as the next. Physical Demands and Work Environment Ability to walk, bend, stand, and stoop frequently. Ability to lift up to 35 lbs. frequently, and push up to 50 lbs. frequently. Ability to lift above head frequently. Ability to work weekends as needed or required. Ability to operate tools and maintenance equipment using manual dexterity of hands and arms. Ability to communicate in written and verbal format frequently. Benefits and Perks Medical, Dental, and Vision. 401(k) with Matching Contributions. Paid Time Off (PTO). Holiday Perks. Performance‑based Bonus. Team‑building Events & Activities. Employee Assistance Program. Pet Insurance. Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr