• Supports ACH production operations by monitoring file activity, ensuring compliance with ACH processing rules, and resolving exceptions as they arise • Serves as a key backup to the ACH desk team, stepping in to conduct research, troubleshoot issues, and assist customers with file processing when capacity is limited • Analyzes transaction data and investigates discrepancies • Coordinates with internal partners • Supports high-value client activity through direct outreach and issue resolution • Manages multiple operational tasks simultaneously, maintaining accurate documentation, and ensuring timely processing and resolution of ACH-related items in a fast-paced, process-driven environment Requirements Bachelor’s degree, or equivalent work experience Typically five or more years of related experience Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders Strong understanding of project management and testing methodology and procedures Ability to develop test schedules, review testing plans, track test issues and report on test results Strong analytical and forecasting skills Ability to manage multiple tasks/projects and deadlines simultaneously Ability to work as part of a project team Effective verbal and written presentation and communication skills Proficient computer navigation skills using a variety of software packages including Microsoft Office applications ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings. Hard Skills ACH processing transaction data analysis issue resolution project management testing methodology test scheduling test plan review forecasting Soft Skills analytical skills communication skills organizational skills problem-solving team collaboration time management #J-18808-Ljbffr
ACH Operations Analyst & Process Optimizer • Denver, CO, United States
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