Center Director - Older Adult Network

Center Director

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people's lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year.

Greenwich House is seeking a dynamic and detail-oriented Center Director to manage one of the Older Adult Centers within the OAN network. The Director will be responsible for the daily operations of the center, ensuring a welcoming and engaging environment for all members. The Director oversees the daily meal service, develops and implements educational, cultural, and recreational programs, and works closely with social work staff to coordinate client referrals and support services. The role also includes ensuring proper maintenance and upkeep of the center. In addition, the Director builds strong relationships with center members and community partners and serves as the agency's liaison to the Center's Advisory Board.

This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

Responsibilities

Primary Responsibilities:

• Oversee all aspects of daily center operations.
• Ensure the accuracy and timely submission of monthly reports to NYC Aging, including data on meals, class attendance, and services.
• Monitor and ensure compliance with NYC Aging regulatory standards and NYC Department of Health regulations related to food service and facility maintenance.
• Maintain and manage a pre-allotted annual budget to ensure responsible use of program funds.
• Collaborate with the Assistant Director to recruit volunteers and consultants to teach classes that reflect the interests and needs of center members.
• Ensure consultant certifications and compliance with teaching contracts.
• Oversee class evaluation processes and work with the Assistant Director to develop new programs based on member feedback and interests.
• Engage and support the Center Member Advisory Council.
• Utilize Canva to develop flyers, class programs, and menus.
• Work with staff to maintain monthly supply orders.
• Perform other duties and services as assigned.

Secondary Responsibilities:

• Manage daily lunch service and coordinate aides and volunteers involved in meal service.
• Monitor the daily schedule of programs and services.
• Ensure building security at closing time.
• Maintain safety and cleanliness standards as required by NYC Aging and DOH regulations.
• Collaborate with the Development and Communications teams on relevant initiatives.

Administrative Responsibilities:

• Provide weekly supervision and support to staff.
• Participate in regular supervision with your direct supervisor.
• Attend and contribute to staff and program director meetings.
• Complete annual performance evaluations for staff.

What You'll Bring

• Master of Social Work (MSW) degree from an accredited college or university required.
• Certified SIFI (Seminar in Field Instruction) credential required, or ability to obtain certification within a specified timeframe.
• Demonstrated ability to develop and organize comprehensive programming for older adults, including recreational and educational offerings, while engaging staff, members, and stakeholders in the process.
• Proven ability to plan, coordinate, and direct a variety of center activities, including trips and special events.
• Proficient in using and training staff on new administrative systems, software, and digital platforms.
• Strong interpersonal skills with the ability to build and maintain effective relationships with members, staff, instructors, community partners, and the general public.
• Excellent communication skills, both verbal and written, with the ability to engage effectively across all levels of the organization.
• High level of emotional intelligence and leadership ability.
• Proficiency in all Microsoft applications, Canva, and Zoom; familiarity with Vive and PeerPlace (NYC Aging data collection systems) is a plus.
• Strong organizational and supervisory skills with the ability to manage paid staff, consultants, and volunteers effectively.

Employment Details

• Department: Older Adult Network
• Location: 20 Washington Square N, New York, NY 10011
• Schedule: Monday - Friday, 9:00 AM - 5:00 PM
• FLSA Classification: Exempt
• Employment Type: Full-Time, 35 hours/week
• Reports To: Director of Older Adult Network
• Union Representation: Non-Union

Salary Range

The expected base salary rate for this position is $72,000 - $74,000 annually. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.

Benefits

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Equal Employment Opportunity & Accessibility

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are also committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact the Human Resources Department.