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Integrity Express Logistics
Sales Account ExecutiveIntegrity Express Logistics • Tampa, FL, US
Sales Account Executive

Sales Account Executive

Integrity Express Logistics • Tampa, FL, US
7 days ago
Job type
  • Full-time
Job description

Logistics Account Executive, Trainee

The Logistics Account Executive, Trainee is responsible for mastering IEL's foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting, operational execution, and customer relationship management to prepare for advancement to a Logistics Account Executive II (Tier 2).

Training & Development

  • Actively participate in IEL's new hire training program, focusing on foundational sales, operations, and customer service skills.
  • Apply feedback from Sales Management and peers to continuously improve performance.
  • Utilize IEL Training resources to increase independence in task execution.

Sales Prospecting & Business Development

  • Meet outbound calls and talk time daily metrics, including prospecting and check calls.
  • Build a personal book of business by securing new accounts and initiating long-term customer relationships.
  • Negotiate rates and bid on future business, with guidance from managers and mentors.

Operational Execution

  • Adhere to IEL's operational standards and compliance protocols (The IEL Way).
  • Perform essential operational tasks, including:
    • Building and posting loads
    • Carrier sales and setup
    • Dispatch and check calls
    • Customer invoice review and AR follow-up
  • Collect and file all required paperwork to ensure timely and accurate payment.
  • Serve as a resource for new trainees' post training by demonstrating best practices through call shadowing.

Customer Relationship Management

  • Develop and strengthen customer relationships to generate residual and repeat business.
  • Identify when relationships require additional attention and engage managers as needed.
  • Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.

What You Bring

  • Highschool graduate or equivalent required; post-secondary education in business, sales or logistics preferred.
  • Strong work ethic with the ability to stay focused and productive in a goal driven environment.
  • Effective problem-solving skills and high level of attention to detail.
  • Ability to thrive in a fast pace, constantly evolving setting.
  • Self-motivation with a willingness to learn and develop negotiation skills.
  • Positive attitude and strong verbal and written communications skills.
  • Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook).
  • Comfort level working with phone systems and load board software (training provided).
  • Previous experience in sales, customer service or logistics is an asset, but not required.
  • Willingness to complete and successfully pass IEL's New Hire Training Program.

Why You'll Love Working Here

  • Base pay, bonus opportunities, competitive commissions, and unlimited earning potential.
  • Paid training with industry experts in the classroom and on the sales floor.
  • Be a part of one of the fastest growing logistics companies in the country with career advancement and relocation opportunities.
  • A collaborative team environment where your wins are celebrated, and your challenges are shared.
  • Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation.
  • Full-time employees enjoy benefits like Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program!

Your Road to Success Starts Here. Apply Today!

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Sales Account Executive • Tampa, FL, US

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