Join our Mesa, AZ team as a Customer Service Manager (CSM) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Seeking a self-motivated professional with prior scheduling and management or supervisory experience. An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency. A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships. An experienced communicator and problem solver who is well-organized.
Why You'll Love Working With Us in Mesa:
What you will do:
Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to:
What you will need:
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs.
We also welcome candidates with strong case management, residential services, or supervisory experience, as equivalent professional experience may satisfy degree qualification.
Salary Range: USD $18.00 - $20.00 / Hour
Customer Service Manager Home Care • Tempe, AZ, United States
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