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Mid Kansas Auto Auction
Inside Sales RepresentativeMid Kansas Auto Auction • Wichita, KS, US
Inside Sales Representative

Inside Sales Representative

Mid Kansas Auto Auction • Wichita, KS, US
8 days ago
Job type
  • Full-time
Job description

Inside Dealer Representative

The inside dealer representative serves as an internal support resource for the Mid Kansas Auto Auction's sales organization while actively building and maintaining relationships with buying and selling customers.

This role includes but is not limited to:

  • Service excellence
  • Operational-sales support
  • Vehicle coordination with allied departments
  • Administrative sales support
  • Sales-marketing support

Primary Responsibilities:

  • Customer Relationship Management
  • Build and maintain strong relationships with buying and selling customers
  • Conduct outbound calls to existing and prospective customers
  • Promote upcoming sales, events, promotions and customer incentives
  • Follow up with inactive dealers to encourage renewed activity
  • Contact sellers for future selling opportunities
  • Assist customers with auction procedures and provide operational support including auction policies
  • Maintain CRM notes on customer interaction
  • Support customer visit coordination (auction & dealership)
  • Support auction marketing (sales packets, new customer packets & etc.)
  • Day of Sale support (i.e. Conditional Offers and etc.)
  • Liaison with auction departments (i.e. Front Office, Accounting, Condition Report, Mechanical, Detail and Lot Operations)
  • Support vehicles moving through auction process
  • Escalating issues affecting customer and/or customer's vehicle(s)
  • Other duties as management requires

Knowledge, Skills & Abilities preferred:

  • Strong soft skills
  • Auto Auction Experience
  • Automotive dealership experience
  • Fleet management experience
  • Sales Experience
  • Service excellence
  • Account management experience
  • Project management experience
  • Auction inventory management system experience
  • Demonstrated Microsoft Program knowledge

Benefits:

  • Paid time off (after 6 months)
  • Sales Incentive inclusion
  • Healthcare package (Medical, Vision, Dental)

MKSAA reserves the right to revise or change job duties and responsibilities as management requires. This position description does not constitute a written or implied contract of employment. This description is not all inclusive.

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Inside Sales Representative • Wichita, KS, US

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