Position Type Full Time
The primary goal of this position is delivering training to retail banking employees which equip them with the knowledge, skills, and tools needed to perform their roles effectively and in compliance with regulatory standards. Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS. We act as a family we care about people, both personally and professionally. We move with innovation we push for better ways to solve problems. We are rooted we're from here and deeply invested in making our hometowns the best they can be. We prioritize service we put others above ourselves. We build trust we strive to be reliable and trustworthy. We are a source of strength we have a capacity and resilience that has come through years of experience and growth.
Onboarding new Personal Bankers with foundational knowledge about bank products, systems, and procedures; assists, trains, and mentors all branch retail staff by being their primary point of contact for the region as a whole; collaborate with team members to review and update training and reference materials; participates in a welcoming lobby experience, working with or directing customers to an appropriate team member based upon their identified needs and encourages utilization of products when necessary; promotes teamwork in the branches to ensure a positive overall customer experience; defines and offers solutions to resolve problems. Resolves more complex customer issues. Uses knowledge of the bank to identify helpful resources; identifies financial needs of customers and presents all appropriate product and service options by working cooperatively with appropriate internal team members; acts as business product and services expert in the branch; maintains thorough knowledge of bank regulatory requirements; takes ownership of the customer experience; maintains proficiency in bank products and services; prepares and compiles more complex new customer data to open new accounts; maintains trustworthiness, character, professionalism, confidentiality and honesty in dealing with internal or external customers; adheres to Southern Bank Telephone Standards; maintains reliable attendance with the ability to work a schedule that may include working nights, weekends, and holidays; must be able to assist at various branches across Southern Bank's footprint when needed and travel for training on a quarterly basis; must be able to assist in bank mergers which may require overnight stays for a week at a time; performs all other duties which may be assigned.
Demonstrated positive and helpful attitude toward both internal and external customers; ability to multi-task and work under high-stress situations; capability to work in different environments and adjust to different surroundings often; good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors; good computer skills; excellent customer service skills. Education, training and experience requirements include one year of banking experience preferably in Front Line Retail or Operations; prior training experience preferred; high school diploma or equivalent. Core competencies include exhibiting Southern Bank's values, building customer loyalty, applied learning, and quality orientation.
Retail Training Specialist • Lone Jack, MO, United States
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Store Manager In Training (SMIT).We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surround... Show more
We are searching for a dynamic individual with extensive experience in trench solutions and equipment safety training to be part of our team working with clients and their employees.You are an inst... Show more
Full-Time Day position on the MEMORY CARE UNIT in the Village Care Center.Occasional Evening or Weekend Shift possible.Job Summary: Responsible for assisting with planning and conducting a variety ... Show more
The Clinical Leadership Trainer is responsible for ensuring appropriate training has been done with all clinical leaders within the organization.This position will be responsible for developing and... Show more
Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee... Show more
Medical Solutions is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Harrisonville, MO.Shift: Inquire Start Date: 07/27/2026 Duration: 13 weeks Pay: $1508.A f... Show more
Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more
Monday - Friday (6pm - 2:30am).Excelsior Springs, MO 64024, USA.GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide.As a global third-pa... Show more
Store Manager In Training (SMIT).We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surround... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more
Retail Experience Manager - Independence, MO.As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed ... Show more
Retail leadership experience may qualify you for this exciting opportunity.Our friendly atmosphere, competitive wages, and commitment to excellence make {{brand_name}} the place for a fulfilling ca... Show more
Make a difference every day — join us as a Behavioral Technician and provide compassionate support to individuals in crisis.Schedule: Monday- Friday 3:00 pm to 11:30 pm As a Behavioral Technician (... Show more
Overview The Job in a Nutshell: The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing and monitoring all department staff.De... Show more
Psychology Opportunity in Garden City, MO.Seeking candidates who are able to make a long term commitment (minimum 6 months) | Competitive Pay | Flexible Hours.Are you a seasoned Registered Behavior... Show more
Axis Medical Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Harrisonville, MO.Shift: 5x8 hr days Start Date: 07/27/2026 Duration: 13 weeks.TOP RA... Show more
The primary goal of this position is delivering training to retail banking employees which equip them with the knowledge, skills, and tools needed to perform their roles effectively and in complian... Show more
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more
Ready to lead, grow, and build your future with Hawaiian Bros?.We're hiring Managers In Training to support multiple Kansas City locations.This is more than a management job.It's a leadership devel... Show more
