TransUnion in Chicago is seeking a Lead, Consumer Operations Support to manage a high‑volume, bilingual customer support team serving English and Spanish speakers. The role blends virtual work with in‑person collaboration at TU offices at least two days a week. You will partner with the Business Manager to optimize daily operations, staffing, and resource allocation, monitor KPIs such as AHT, CX, QA, and hold times, and provide structured coaching and mentorship to Associate Leads to build a #J-18808-Ljbffr
Bilingual Consumer Operations Lead (Hybrid) • Chicago, IL, United States
Leadership, Strategy, & Operations - Customer Service, Fulfillment, & Automation.Atlanta, GA; Princeton, NJ; Chicago, IL; Cleveland, OH; Los Angeles, CA; Fort Worth, TX.McMaster-Carr is a leading e... Show more
Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications.In addition to your pay, Tar... Show more
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