Job Title
Contact constituents/complainants to discuss the details of the complaints that are filed. Provide any resources or referrals, as appropriate. And a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.
Required/Desired Skills
Ability to speak and understand English - Required - 0 Years
High school diploma - Required - 0 Years
Excellent written and oral communication with the public - Required - 0 Years
Ability to read and interpret Florida State Statues - Required - 1 Year
Experience working with the public in a professional work environment - Required - 3 Years
Experience working with the public and analyzing complaints - Required - 1 Year
Experience using Versa - Highly desired - 0 Years
Experience using OnBase system - Highly desired - 0 Years
Bachelors Degree - Highly desired - 0 Years
Questions
No. - Question
Question1 - Your candidate's $$$ for this requisition must be $$$, vendor rate $$$. Do you accept this requirement?
Question2 - Please list your candidate's email address.
Question3 - Please list the city and state where your candidate currently resides.
Question4 - How soon can your candidate start if selected for this opportunity?
Question5 - Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?
Question6 - If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.