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Senior IT Mobility Help Desk EngineerVirtualVocations • Manchester, New Hampshire, United States
Senior IT Mobility Help Desk Engineer

Senior IT Mobility Help Desk Engineer

VirtualVocations • Manchester, New Hampshire, United States
2 days ago
Job type
  • Full-time
Job description
Providing advanced support for mobile device management environments, the full-time Senior IT Mobility Help Desk Engineer will administer enterprise MDM solutions, troubleshoot issues, and ensure system performance in a 100% remote setting. Key responsibilities Administer and support enterprise MDM environments, including Workspace ONE configuration and policy administration Troubleshoot and resolve mobile device, server, and network connectivity issues while maintaining service-level expectations Create and maintain technical documentation and training materials while collaborating with cross-functional IT teams Required qualifications 3+ years of experience supporting and administering VMware Workspace ONE environments Experience with MDM technologies, iOS device management, and Microsoft 365 environments At least 2 MDM-related certifications preferred 3+ years of experience creating technical documentation and training materials Bachelor's degree, related technical training, or equivalent professional experience
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Senior IT Mobility Help Desk Engineer • Manchester, New Hampshire, United States

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