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Senior EAP Operations AssociateVirtualVocations • Jacksonville, Florida, United States
Senior EAP Operations Associate

Senior EAP Operations Associate

VirtualVocations • Jacksonville, Florida, United States
2 days ago
Job type
  • Full-time
Job description
To support the Financial Operations team, the full-time Senior EAP Operations Associate will manage partner billing cycles, ensure accurate payment processing and reconciliation, and collaborate with internal and external teams in a fully remote environment. Key responsibilities Independently manage partner billing cycles and prepare billing files while resolving discrepancies Identify opportunities for workflow improvements and support automation initiatives to enhance billing processes Collaborate across teams to address billing and payment issues, ensuring operational efficiency Required qualifications 3+ years of experience in billing, collections, or a related role in a high-growth operational environment Proven ability to optimize processes using tools such as Salesforce and Microsoft Office Experience in creating concise documentation for both technical and non-technical audiences Strong analytical skills with a focus on data-driven decision-making Ability to apply structure and prioritization to solve complex problems
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Senior EAP Operations Associate • Jacksonville, Florida, United States

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