Service Desk Technician

Description :

Telecommunications Technician to install, maintain, and repair communication systems and equipment. The ideal candidate will have a strong understanding of telephony systems, data networks, and cabling infrastructure. This role involves both hands-on fieldwork and technical troubleshooting, ensuring optimal performance of voice and data communications across the organization or client sites.

Job Responsibility :

• Install, configure, and test telecommunications equipment including voice, data, and video systems.
• Run, terminate, and test copper and fiber optic cabling.
• Troubleshoot and repair telecommunication issues such as connectivity failures, degraded signal, or hardware malfunctions.
• Maintain and update wiring records, diagrams, and system documentation.
• Support VoIP systems, PBX installations, and call routing configurations.
• Collaborate with network and IT teams to support integrated systems.
• Ensure compliance with local, state, and federal regulations, as well as industry standards.
• Conduct site surveys to determine optimal equipment placement and cable pathways.
• Provide support for system upgrades, migrations, and new installations.
• Respond to service tickets and emergency calls in a timely manner.

Requirement :

100% Onsite | will need to work off site in another building on the INTEGRIS campus.

Overtime not available

Cannot work weekends

Job Qualifications :

Preferred Certifications (Not Required) :

Physical Demands