- Full-time
Program Manager, Senior
Engage daily with field technicians and material leads to develop, implement, and refine workflows for gas and electric meter check-in and check-out processes. Partner with the software vendor to update the application based on technician feedback, field observations, and evolving workflow needs. Ensure passive RFID readers, antennas, and mobile readers remain in good working order; coordinate with internal and external partners to identify continuous improvement opportunities. Coordinate with metering OEMs to ship new meters with RFID labels through Crawl, Walk and Run phase approach. Serve as backup to another Program Manager overseeing contractors responsible for auditing and RFID tagging existing issued meters systemwide. Support RFP-related activities as needed. Take ownership of aggressive, high-impact milestones across the crawl, walk, and run phases of the project. Apply strong program management practices, including clear communication, forward planning, follow-up, meeting documentation, risk tracking, and stakeholder alignment. Safety Maintain an absolute commitment to personal and co-worker safety. Proactively identify and resolve unsafe conditions and promote safety awareness and education across the team.
Minimum Qualifications:
- Bachelor's degree
- Exceptional analytical and technical ability
- Proficiency with Excel, Power BI, and other reporting tools
- Ability to manage time-sensitive priorities
- Track record of meeting or exceeding business commitments
- Experience in change management
- Strong initiative, teamwork, accountability for results, customer focus, and sound judgment
- Project, program management, or engineering experience
Desired Qualifications:
- Professional Engineer license or Project Management Professional certification
- Five years of post-graduate engineering or project management experience
- Operations experience and new technology deployment experience
- Ability to motivate others and create enthusiasm for project goals
- Excellent presentation and organizational skills in a collaborative environment
- Self-starter who can work effectively with minimal oversight
EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."