Team Member Relations Partner

Team Member Relations PartnerThe Team Member Relations Partner is a specialized role within the People Department responsible for managing employee relations matters, conducting workplace investigations, and providing expert guidance on complex employee concerns. This role ensures issues are addressed promptly, fairly, and in alignment with organizational policies and employment laws.The Team Member Relations Partner partners closely with Strategic People Partners (SPPs), Support Partners, and Centers of Excellence (COEs) to drive consistent, compliant, and equitable outcomes, while identifying and mitigating organizational risk and supporting continuous improvement in employee relations practices.Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.ResponsibilitiesEssential FunctionsLead timely, thorough, and impartial investigations into workplace concerns (e.g., misconduct, harassment, discrimination, policy violations)Determine findings, document outcomes, and recommend appropriate actionsMaintain strict confidentiality, neutrality, and integrity throughout the processPartner with Strategic People Partners (SPPs) and leaders, providing timely updates and guidancePartner with SPPs to manage complex employee relations matters, serving as the ER subject matter expertCoach leaders on performance management, workplace conflict, team dynamics, and sensitive employee situationsGuide corrective action to ensure consistency, fairness, and alignment with People Department standardsReview and recommend disciplinary actions, up to and including separationEnsure consistent and equitable application of policies across the organizationInterpret policies and employment laws; ensure compliance with federal, state, and local regulationsIdentify and mitigate organizational riskTrack and analyze ER data, including investigations and disciplinary trendsIdentify systemic issues and partner with SPPs on proactive solutions and to ensure consistent processes and documentationSupport development of tools, training, and standardized ER practicesContribute to cross-functional People initiatives and promote a seamless employee experienceQualificationsRequired Education: Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration, or related field OR 8 years related experience in lieu of degreeMinimum Experience:5 years of experience in employee relations, workplace investigations, or related People functionsDemonstrated experience conducting complex investigations and managing sensitive employee issuesStrong knowledge of employment laws and regulationsExcellent judgment, critical thinking, and problem-solving skillsAbility to manage highly sensitive and confidential informationPreferred Experience:Experience in healthcare, public sector, or similarly regulated environmentsExperience working within a Strategic People Partner (HRBP) model