Risk Manager - Corporate Services

Risk ManagerAt Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to create healthy and thriving communities—we deliver innovative solutions for life's essential infrastructure and institutions.What sets us apart is our dedication to care for our people, our clients, and the places we call home. We are more than a team of professionals. We're a community built on commitment, integrity, respect, and teamwork.When you join Gresham Smith, you're joining a place where you can connect and thrive. Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.We're looking for someone who has:A bachelor's degree in Risk Management, Architecture, Engineering, Construction Management, or a related field, with professional licensure preferredFive to ten years of relevant AEC industry experience, including substantial experience reviewing and negotiating professional services agreementsAdditional experience in one or more of the following areas: design or project management, professional liability insurance, claims, litigation support, or policy developmentDemonstrated ability to evaluate, explain, and negotiate complex professional services agreementsWorking knowledge of professional liability insurance, project-specific insurance requirements, claims reporting, and litigation processesKnowledge of construction processes for large vertical and horizontal projects, including experience negotiating and resolving design and construction issuesStrong judgment and organizational skills, with the ability to prioritize competing matters, independently resolve routine issues, recognize when escalation is necessary, analyze risk and claims information, and prepare concise reports and recommendationsStrong interpersonal, written communication, and negotiation skills, with the ability to address complex and sensitive issues professionally with design professionals, firm management, attorneys, insurers, and clientsExperience using Deltek, Newforma, Adobe Acrobat Pro, Microsoft Office applications, and AI-enabled productivity and research toolsAs the Risk Manager, you will:Support the Director of Risk Management with decision-making, policy development, annual reporting, insurance renewals, industry research, and special projectsManage assigned contract, project, insurance, incident, and claims matters from intake through resolutionIndependently resolve routine risk matters and escalate issues involving material legal, financial, insurance, operational, or reputational riskReview and assess professional services agreements to identify, prioritize, and categorize unacceptable terms and conditionsAdvise design and management staff on contractual risks, recommend alternative language, and negotiate reasonable terms with clients, design professionals, legal counsel, and other contracting partiesMaintain consistent contract review practices and tools, including checklists, approved fallback language, escalation criteria, and records of negotiated exceptionsSupport project pursuit and go or no-go decisions by identifying and communicating contractual, professional liability, insurance, claims history, delivery method, and other relevant risk considerationsAssist design and management staff in documenting project issues and preparing appropriate written correspondenceMaintain incident reporting and claims management procedures and prepare reports addressing responsibilities, deadlines, status, and material developmentsTrack project incidents, claims, disputes, and litigation, and coordinate relevant communications among project teams, insurers, legal counsel, and senior managementSupport subconsultant risk management by reviewing agreement terms, flow-down obligations, indemnity provisions, and insurance requirementsSupport annual insurance renewals by collecting and validating exposure data, analyzing loss information, and preparing submissions for brokers and insurersMonitor risk management metrics, analyze incident and claims information, and prepare periodic reports and recommendations for senior managementMaintain risk management policies, procedures, guidance, training materials, tools, and Risk Management Portal content addressing professional liability and other AEC risksUse approved AI-enabled productivity and research tools responsibly in support of risk management activities, including validating outputs, protecting confidential information, exercising independent judgment, and complying with applicable firm policiesDeliver risk management training, participate in relevant industry organizations, maintain industry contacts and resources, and perform other duties related to the firm's risk management functionYour work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.If you're excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we'd love to hear from you.Here's what you can expect:Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.Competitive Benefits:Flexible Schedules & Generous PTOHealthcare (Medical, Dental, Vision, Wellness Programs)401(k) with Company MatchShort- & Long-term Disability, Paid Life & AD&DSupplemental, Critical Care, Pet, Legal & ID Theft InsuranceFamily Planning and Parental LeaveMass/Public Transit ProgramTelemedicine and Employee Assistance ProgramGresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply!